Retail Flagship Store Manager - British Home Stores
CurrentMy Key Fuctional Area's at BHS as Store Manager:•Retail Operations: Implementing merchandising activities like display, stock arrangement in an attractive manner to create effective visual impact for higher conversion and maintain a high end store image. •Customer Service: Updating customers with the prevailing trends and designs in vogue for promotion of the shop products. Handling customer issues and complaints ensuring their satisfaction with the product to enhance and sustain business. Manage customer service operations for rendering and achieving quality services. •Commercial Operations: Efficiently using inventory management system & procedure for effective store management & control measures to reduce obsolete stock, ensuring availability of materials for facilitating decision making process. Worked closely with senior management and sales teams to ensure store met regional and corporate financial goals.
