Product Head
Current• Led the end-to-end product development lifecycle for over 5+ releases of cultsport fitness app. Collaborated closely with stakeholders to define product vision, roadmap, and strategic goals aligned with the company's mission. Increased DAU by 400% and improved customer week-4 retention by 15% during the overall tenure. • Spearheaded the launch of B2B gym service app and website, with over 100+ clients onboarded within the first month of launch.• Personally talked to hundreds of customers to identify user needs and performed extensive competitive analysis to understand market trends, and identified multiple innovative features for cultsport app as well as the cult.fit app. • Worked closely with UX/UI designers to completely redesign the cultsport app, improving overall user experience and adoption rates by ~20%.• Collaborated with marketing and sales teams to develop go-to-market strategies, product positioning, and promotional campaigns for both cardio equipment sales and app adoption. • Introduced Agile in the organisation for better planning and structure. Brought in multiple tech initiatives along with the development team to improve overall performance of the app by 30-35%. • Held a 3-day workshop with customer support team (with headcount of 100+) to understand the team’s needs and challenges. Brought in multiple changes in processes and introduced automation tools to improve their efficiency by almost 30%.• Introduced multiple features in backend for dieticians and personal trainers thereby improving their efficiency by ~40%.