Sheuly Akter Email & Phone Number

Dhaka, Bangladesh

Dhaka, Bangladesh

Dhaka, Bangladesh

Bangladesh

Dhaka, Bangladesh

Bangladesh

Dhaka

*Recruit and Food Development: -Recruitment of support team and train them.-Develop the food menu with the chef through tastings and approvals.*Kitchen Operations: -Working with Kitchen Operations to plug in the brand, once read - Maintenance of quality across kitchens, having shared kitchen staff at optimal level, demand planning will fall into this.*Revenue: -Creating revenue growth plan and execute.-Online sales, offline sales, catering - whatever it takes.-Kitchens expansions, 3P partnerships.*Marketing and Brand: -Planning about the brand's messaging, archetype, social media content. - SLA with marketing and digital team to delivery as per plan. -Design packaging ahead of launching new items and also ensure their availability. *Logistics:- working with Logistics to ensure capacity planning. *Customer Service: -Escalating customer complaints and taking actions. - Working with call center team for training, scripting, etc.*Profit & Loss:- Creating and updating P&L.-Working closely with Kitchen Operations team for optimal resource planning, track marketing spend and also decide on expansions.

Dhaka

-Providing technical and logistic support to zonal members to run Day to day operations smoothly. Translating all the communication at Jobike into effective operational steps at field level. Reviewing resource needs at the field and making sure unmet needs are addressed by the operations and Business development team.-Making zonal Leads and support staffs accountable for Jobike day to day operations providing technical support to the team as directed by the supervisor. Providing direct and indirect support to Jobike other business development team members.-Selecting quality staff for Jobike Operation's department. Starting from selection, interview and recruitment and conducting appraisals for Zonal Leads, supporting stuffs and HQ members and identifying the need for capacity building and recommendation for further career development.-Liaising and supporting other teams of Jobike (Technology, Product and Business development Department) apart from internal Operations Team.-Preparing monthly operations report, monthly overview, Zonal & HQ requisition to Admin/Product, Monthly Expenses of operations Duty roster management, Quarterly budget of operation department.-Look after asset management of operations and maintenance status and taking action accordingly.-Leading CRM team to ensure CRM and social media query management.-Ensuring all logistic , HR, Financial and technical support of new zone launch set up.

Gp House

Providing technical and logistic support for selling Tonic through BRAC Community Health Workers (CHW) in an effective way. Translating all the communication at TH into effective operational steps at field level. Reviewing resource needs at the field and making sure unmet needs are addressed by the Sales and Marketing team. Arranging campaigns and ensuring right incentive package for CHWs and staffs.Making CHWs and Tonic Agents, and support staffs accountable for Tonic sale and providing technical support to the team as directed by the supervisor. Providing direct and indirect support to TH other Sales Team members.Applies for BRAC and Telenor Health staff. For example, assisting BRAC branch managers to train CHWs for Tonic sales, equip them with core marketing skills and required knowledge in relation with Tonic sale and TH expectations from this project. Selecting quality staff for TH, starting from selection, interview and recruitment and conducting appraisals for Tonic Agents and identifying the need for capacity building and recommendation for further career development.Liaising and supporting other teams of TH (Technology, Product and Partnership) apart from internal Sales Team.Collect routine and ad hoc qualitative and quantitative data from daily sales and field operation. Collating data for report generation and report to the supervisor and team members of BRAC and TH. Supporting sales team and BRAC with consolidated reports from analysed data.Maintain flexibility to take on added responsibility as and when needed-- any other works as it emerge from the TH Sales team and NGO partners, such as BRAC.

Gp House

-Aligning efforts company-wide to ensure appropriate coverage and onboarding of in-market touch points,-Ensuring that customer experience standards and SLAs are met for in-market touch points.-Developing a scalable market rollout playbook that can be leveraged in other regions in Bangladesh and beyond. -Work in marketing department to cross check all design of POSM and dealing with agencies for production and deployment in market. -Lead a mystery shopper team whose are working on field to reduce mis-selling.

Gp House

- Lead a telesales team.- I did recruitment, Training, Development & monitoring of telesales agents.- And reporting of this channel.- Besides that I lead most potential channel “GP Express” which has 5500+ retailers- In this channel I need to plan how these retailers will start selling our products by their own. I have a big field force whose are working on –ground.

Gulshan-1

- Worked as key Account Manager- Successfully organize an event named “Fashion Exchange Party”- Worked as recreation team member.- Lead a calling team- High project management skills- Great at negotiations and interpersonal relation building.- Highly capable of using social media to effectively engage with potential target audiences.- Great at managing events, fairs, workshops, parties, etc.- Very brand oriented with a high sense of ownership.- Very result oriented and highly driven to reach KPIs.- Plan and execute projects linking on-ground and online activities.- Great at maintain relations with individual as well as business clients and customers.

To communicate with subscribers regarding their queries & complains. I have to sorted out the main issue & take necessary steps to solve subscribers problems. I have to update company's Facebook page with current offers, news etc & keep updating subscribers by answering there queries.

Master Of Business Administration (M.B.A.), Marketing, 3.34

Digital Marketing, Digital Marketing

Master'S Degree, Marketing, 2Nd Class

M.B.S in Marketing

Bachelor'S Degree, Marketing, 2Nd Class

B.B.S in Marketing

H.S.C, Science, 3.90

H.S.C

S.S.C, Science, 4.06

S.S.C