• Customer service employees development (step-by-step explanation, on how to react in different situations and customers' behavior).• Communication with customers by telephone, chat, or e-mail in order to provide information about products and services, to take orders or resolve any issues with items or procedures, to obtain details of complaints.• Keep records of customers' interactions and transactions, recording details of inquiries, claims, and comments, as well as taken actions.• Resolve customers' service, billing, returns, purchasing complaints by performing activities such as exchanging, replacing services, refunding money, adjusting customer's information, and bills.• Check to ensure that appropriate changes were made to resolve customers' problems.• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.• Recommend improvements in products, services, or billing methods and procedures to prevent future problems.• Employee organizational supervision

• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.• Present and sell company products and services to current and potential clients.• Contact cold and warm prospective customers through a combination of telephone and e-mail contacts to obtain appointments for sales transactions, prepare presentations and proposals.• Establish and maintain current client and potential client relationships.

• Tickets resolution.• Phone or e-mail communication with customers, in case if their explanation of an issue (with a web site) is not clear.• Processing requests for upgrading and developing customers' web sites.• Cooperation with internal departments to make sure that customers' needs will be satisfied.

• Department coordination. Coordinate among the various departments in the restaurant hierarchy, primarily those working in the kitchen and the dining room.• Budgeting and supplies. Responsible for ordering food and beverages on the menu, accounting for equipment maintenance, and making sure all needed supplies are in stock.• Customer Satisfaction. Communication with foreign customers. Responsible for the quality and presentation of the food and be sure the food complies with the company's and the government's sanitation standards.• Teambuilding events. Proactivity in good work environment creation.

• Department coordination. Coordinate among the various departments in the restaurant hierarchy, primarily those working in the kitchen and the dining room.• Budgeting and supplies. Responsible for ordering food and beverages on the menu, accounting for equipment maintenance, and making sure all needed supplies are in stock.• Customer Satisfaction. Communication with foreign customers. Responsible for the quality and presentation of the food and be sure the food complies with the company's and the government's sanitation standards.• Teambuilding events. Proactivity in good work environment creation.

• Deliver food, drinks, silverware, and condiments to guest rooms to fulfill guest orders.• Responsible for taking guest orders by phone.• Packages delivery that arrives for guests and takes care of guests' dry cleaning orders.• Responsible for stock supplies for orders.