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Evgeniya Sheveleva Email & Phone Number
Customer Care Specialist L2
at
Brokeree Solutions
LinkedIn matched
✓ Verified July 2026
2 data sources
Profile completeness 86%
Current company
Role
Customer Care Specialist L2
Location
Georgia
Company size
Who is Evgeniya Sheveleva? Overview
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Quick answer
Evgeniya Sheveleva is listed as Customer Care Specialist L2 at Brokeree Solutions, a with 58 employees, based in Georgia. AeroLeads shows a matched LinkedIn profile for Evgeniya Sheveleva.
Evgeniya Sheveleva previously worked as Crisis Manager at Brokeree Solutions and Technical Support Specialist at Brokeree Solutions.
Company email context
Email format at Brokeree Solutions
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Brokeree Solutions
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Profile bio
About Evgeniya Sheveleva
A dedicated and experienced Technical Support specialist with a background in leading and optimizing support department in the Fintech industry, adept at creating processes from scratch.
Listed skills include Photography, Photoshop, Jira, Confluence, and 4 others.
Current workplace
Evgeniya Sheveleva's current company
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Brokeree Solutions
6 roles
Evgeniya Sheveleva work experience
A career timeline built from the work history available for this profile.
Crisis Manager
Current
Sep 2024 - Present
Technical Support Specialist
Current
Mar 2024 - Present
Project Delivery Manager
May 2024 - Sep 2024
Head Of Technical Support Department
- Addressing clients' feedback on the quality of support department services.- Handling critical incidents and finding solutions to prevent their recurrence.- Hiring technical support staff.- Onboarding and offboarding of employees.- Monthly one-on-one meetings.- Monitoring the work of technical support specialists.- Monitoring department productivity metrics.- Seeking ways to simplify and automate departmental processes.- Writing internal and public articles in English.- Control the emergency line activity.
Sep 2019 - Jan 2024
Technical Support Specialist
- Troubleshooting and resolving technical issues via Zendesk and Skype; - Handling emergency calls from international clients 24/7;- Distributing incoming client’s requests between technical support engineers;- Handling escalations from junior technical support engineers;- Educating and mentoring technical support engineers;- Writing company product manuals;- Testing of new products;- Installing, setting and supporting brokerage tools.
Aug 2018 - Sep 2019
Team & coworkers
Colleagues at Brokeree Solutions
Other employees you can reach at brokeree.com. View company contacts for 58 employees →
PP
Paulina Parowicz
Colleague at Brokeree SolutionsLimassol, Cyprus
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AK
Andrey Kamyshanov
Colleague at Brokeree SolutionsTallinn, Harjumaa, Estonia
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AS
Alexander Sobolev
Colleague at Brokeree SolutionsRussia, Russian Federation
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AH
Ali Hasan Ansari
Colleague at Brokeree SolutionsBareilly, Uttar Pradesh, India
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AH
Abed Hijjawi
Colleague at Brokeree SolutionsLimassol, Cyprus
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TT
Tomiris Torebek
Colleague at Brokeree SolutionsAlmaty, Kazakhstan
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EB
Eugene Balmashev
Colleague at Brokeree SolutionsLoznica, Centralna Srbija, Serbia
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EB
Elina Bagautdinova
Colleague at Brokeree SolutionsEstonia
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DC
Daniel Chakaberia
Colleague at Brokeree SolutionsSt Petersburg, St Petersburg City, Russia, Russian Federation
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DC
Dmitrii Cherviakov
Colleague at Brokeree SolutionsAntalya, Türkiye, Turkey
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Paulina Parowicz
Colleague at Brokeree SolutionsLimassol, Cyprus
View →
AK
Andrey Kamyshanov
Colleague at Brokeree SolutionsTallinn, Harjumaa, Estonia
View →
AS
Alexander Sobolev
Colleague at Brokeree SolutionsRussia, Russian Federation
View →
AH
Ali Hasan Ansari
Colleague at Brokeree SolutionsBareilly, Uttar Pradesh, India
View →
AH
Abed Hijjawi
Colleague at Brokeree SolutionsLimassol, Cyprus
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TT
Tomiris Torebek
Colleague at Brokeree SolutionsAlmaty, Kazakhstan
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EB
Eugene Balmashev
Colleague at Brokeree SolutionsLoznica, Centralna Srbija, Serbia
View →
EB
Elina Bagautdinova
Colleague at Brokeree SolutionsEstonia
View →
DC
Daniel Chakaberia
Colleague at Brokeree SolutionsSt Petersburg, St Petersburg City, Russia, Russian Federation
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DC
Dmitrii Cherviakov
Colleague at Brokeree SolutionsAntalya, Türkiye, Turkey
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FAQ
Frequently asked questions about Evgeniya Sheveleva
Quick answers generated from the profile data available on this page.
What company does Evgeniya Sheveleva work for?
Evgeniya Sheveleva works for Brokeree Solutions.
What is Evgeniya Sheveleva's role at Brokeree Solutions?
Evgeniya Sheveleva is listed as Customer Care Specialist L2 at Brokeree Solutions.
Where is Evgeniya Sheveleva based?
Evgeniya Sheveleva is based in Georgia while working with Brokeree Solutions.
What companies has Evgeniya Sheveleva worked for?
Evgeniya Sheveleva has worked for Brokeree Solutions and Takeprofit Technology.
Who are Evgeniya Sheveleva's colleagues at Brokeree Solutions?
Evgeniya Sheveleva's colleagues at Brokeree Solutions include Paulina Parowicz, Andrey Kamyshanov, Alexander Sobolev, Ali Hasan Ansari, and Abed Hijjawi.
How can I contact Evgeniya Sheveleva?
You can use AeroLeads to view verified contact signals for Evgeniya Sheveleva at Brokeree Solutions, including work email, phone, and LinkedIn data when available.
What skills is Evgeniya Sheveleva known for?
Evgeniya Sheveleva is listed with skills including Photography, Photoshop, Jira, Confluence, Crm, Edi, Corel Draw, and Jivosite.
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