Sheye Harrison Email & Phone Number

United Kingdom

• Process Optimization Projects: Lead end-to-end process optimization projects, including As-Is process discovery, Gap Analysis, To-Be process design, and implementation of recommendations.• Functional Requirement Documentation: Developed detailed Business Requirement Specifications and Change Requests for solution builds and system changes, ensuring alignment with business objectives.• Process Mapping and Improvement: Conducted thorough process mapping, analysis, design, and improvement initiatives to streamline workflows and enhance productivity.• User Acceptance Testing (UAT): Organized and facilitated Demo sessions and User Acceptance Tests (UAT) to validate solution designs and ensure they met business requirements.• Documentation and Manuals: Created User Manuals and Procedural/Process manuals for newly developed solutions, facilitating user adoption and ensuring operational consistency.• Change Management: Implemented change management strategies and procedures to support smooth transitions and minimize disruptions during process changes.• Stakeholder Engagement: Managed internal and external stakeholder engagement to understand business needs, gather feedback, and drive continuous improvement.• Cost Optimization Initiatives: Developed and implemented cost optimization initiatives and procedures to enhance operational efficiency and drive cost savings.• Experience in tools such as JIRA, Microsoft Office, Drawio, PostgreSQL, Agile and Waterfall Methodology, GAP Analysis and PowerBI to facilitate effective communication and collaboration.

United States

• Enhance Online Visibility: Helped businesses and restaurants increase daily profits from $300 to at least $2,000 by improving their online presence.• Social Media Management: Managed clients' social media accounts, boosting engagement and follower count from 90 to over 1,000.• Website Creation: Developed standout websites tailored to clients' industries and customer expectations.• Business Analysis: Conducted data-driven business performance analysis to present and implement growth strategies.• Content Creation: Created engaging videos and graphic content for clients' social media platforms.• Branding: Designed compelling branding materials to strengthen clients' brand identities.• Comprehensive Marketing: Executed successful marketing campaigns across all social media platforms.• Client Growth: Ensured sustained growth and long-term success through strategic planning and execution.

Benin City, Edo, Nigeria

Worked with stakeholders to identify business needs and requirementsAnalyzed business processes and identify areas for improvementDeveloped and maintained project plans and timelinesConducted research and analysis to support business decisionsPresent findings and recommendations to senior managementDocumented business requirements and ensure they are met throughout the project lifecycleCollaborated with cross-functional teams to implement process improvements and new systemsMonitored project progress and make adjustments as needed to ensure project goals are metAssisted with user acceptance testing and training as neededProvided ongoing support and maintenance for systems and processes implemented

Nigeria

• Worked with over 500 clients to produce numerous outstanding marketing programs (videos, pictures, logos, brochures, newsletters, infographics, presentations, and advertisements).• Came up with smart ideas for clients to scale up their business and increase their sales.• Managed corporate and social events for numerous clients

Canada

• Developed numerous marketing programs (logos, brochures, newsletters, infographics, presentations, and advertisements) and guaranteed that they exceeded the expectations of the institution.• Managed up to 5 projects or tasks at a given time while under pressure to meet weekly deadlines. • Managed all corporate marketing functions with total budget of $200K, including brand management, product launch, advertising, marketing collateral, and social events.

Benin City, Edo, Nigeria

• Developed new promotional campaign by bundling products together, increasing sales revenue by 13% with projected year-on-sales growth of $50K • Delegated tasks to the 7 members of the marketing team and provide counsel on all aspects of the project. • Supervised the assessment of all marketing materials in order to ensure quality and accuracy of the design. • Created a new logo, forms and official materials for in house use.• Oversaw the efficient use of marketing project budgets ranging from $5,000 - $8,000.• Recruited and trained 5+ marketing and sales specialists, improving overall sales targets by 24%

Benin City, Edo, Nigeria

Patrolled premises regularly to maintain order and establish security presence.Enforced safety and security regulations to protect property and personnel.Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.Operated company vehicles to patrol large sites.Monitored and authorized entrance of vehicles or people to keep property secure.Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.Wrote comprehensive incident reports and conducted thorough investigations.Provided personal escorts to personnel and visitors upon request.Facilitated flow of information by attending scheduled departmental meetings.Inspected surveillance equipment and reported maintenance and repair needs.Conducted background checks and security clearances for personnel.Maintained and securely retained series of keys, controlling access to locked areas.Checked surveillance cameras to identify disruptions or unlawful acts.

Plan, strategize and manage the affairs and deliver goods and services to the doorstep of our customer

Organizational Leadership

Leadership, Organisational Growth Strategies, Principles of Ministry, Family Life, Holy Spirit and Principles of Success

The Art Of Public Speaking

The Art Of Coaching

Welcome To Greatness

A Wakeup Call En Route to Fulfillment

National Diploma, Multimedia Technology, Upper Credit

A Level