Administrative professional with extensive experience in supporting executives and departments. Ability to coordinate projects, organize administrative activities, provide excellent customer service, generate analytical reports providing process improvements and increased productivity. Strong organizational, planning and communication sense in search for efficient operating method. Extensive experience in MS Office.Project Management: Managing global (US, Europe, South America) and local projects, Coordination, Scheduling. Received recognition for GACDW Project and Automation Deployment for ISM Dispatch.Management Staff: Meetings coordination, Reports in Excel, PowerPoint; Data research and analysis; Wikis and documents repository management, Quality Analyst: Defect Prevention Analysis, Performance Analysis. Helped achieving team´s performance management process. Improved team´s backlog management. Improved analyst´s performance management. Received recognition for quality process deployed.Dispatching: Assignment and distribution of workload within the team.Security Focal: Reports and documentation management. Helped achieving compliance between teams.Tools Focal: Deployment of tools locally and globally, including Trainings.