Incident Management: Responding and resolving tickets against stringent SLA.Leading end to end transition for applicationResponding to RFI's, RFP's in French and English.Coordination of France Geography and different divisions of Indian Business Units to leverage maximum benefits to client and companyCreation and Maintenance of Knowledge repositories in French. Conducting Language Training and Driving Cultural Sensitivity Program for effective Change Management. Assisting France Geography in Promotional Events

IT support of Manufacturing Application in Factory of America based Company in France

Requirement Gathering & Documentation on SAP ByD Project for French Aviation, Defence and Infrastructure company. Translation and Sales Support. End-to-End Business Development From Lead Generation , Solutioning to RFP response

Migration of Trade title (Import & Export) that involves coordination with multi-disciplinary team to ensure overall process success. This involves coordination with other departments like Business Development Unit, Project Manager and Client.Directly involved in managing migration as per process plan. Preparing and executing of plans as per process and client requirements.Training of Personnel in French and System / Software applicationsEnsuring compliance with processes set up for execution of projects.Managing day-to-day operational aspects of a process and scope Tracking project deliverables using appropriate tools and monitoring progress against deployment schedules Communication of relevant project information to management and stakeholders and providing status reports as per the communication plan. Presentation of reports defining process progress, problems and solutions.Managing resource allocation for process through internal and external resource management strategies. Also involved in recruitment process for in house employees in the form of interviewing, hiring and assessment process. Experience in Off Shore Corporate Banking which includes end to end processing of Domestic and International financial transactions of Local and International Corporate clients of Citi Bank Tunisia.Experience in end to end processing of Cross Currency Transactions and fund transfer like USD, EURO ,GBP ,CHF ,CAD , TND , MAD.

Planning of Program for interactive learning sessions for developing conversational skills.Exposing students to Indian culture: Economy, major events ,festivals, beliefs ,mythology, music ,dance and integrating it with activities designed to develop communication skills like Debate, Discussions , Argumentations , Role play etc.Develop Self-confidence of students.