Shianna Hofstetter, Msw, Rsw Email & Phone Number

Elmira, On, Ca

Kitchener, Ontario, Canada

Reception House supports newly-arrived refugees. As Program Coordinator & Team Lead, I:-Successfully manage resettlement needs for over 750 government-assisted refugees annually, including temporary housing, orientations, referrals, and interpretation.-Conduct comprehensive intake assessments and case conferences.-Maintain strong relationships with partnered agencies to provide comprehensive services for clients.-Support clients with service navigation and life skills development.-Oversee and co-develop life skills programming, incorporating staff and client feedback to improve service delivery.-Directly supervise life skills staff and casual support staff, providing regular check-ins and conducting performance evaluations.-Prepare and compile reports and outcome tracking of program deliverables.

Listowel, Ontario, Canada

Kitchener, Ontario, Canada

-Perform detailed client interviews to assist with completing necessary documentation for refugee claim submission.-Provide guidance and support throughout the application process.-Maintain accurate and confidential case records, ensuring compliance with organizational and legal standards.-Collaborate with interpreters to ensure effective communication with clients.-Liaise with other supporting agencies to ensure a continuum of service delivery.

Guelph, Ontario, Canada

As part of an interdisciplinary team in an inpatient setting I:-Conduct comprehensive biopsychosocial assessments.-Develop individualized, person-centered treatment and recovery plans in collaboration with the client and members of the interdisciplinary care team.-Provide effective person-centered clinical counselling incorporating modalities such as CBT, DBT, Radically Open DBT, Motivational Interviewing and grief companioning.-Meticulously document treatment and ongoing progress, according to social work and hospital standards.-Facilitate and co-facilitate psycho-educational and process groups.

Kitchener, Ontario, Canada

-Supported clients in achieving their goals using a person-centered approach.-Cultivated empathetic, empowering relationships with clients, families, and coordinators, ensuring continuous engagement and clear communication.

Cambridge, Ontario, Canada

Breakwater Institute offers psychological services primarily to those involved in first responder roles. In my role I:-Conducted thorough intake assessments, including screenings for suicidality, and prepared necessary documentation.-Utilized clinic management software to accurately maintain client records, adhering to confidentiality standards.-Facilitated seamless service coordination by submitting necessary documentation to approved providers.-Efficiently managed client scheduling and billing for a team of fourteen clinicians.

Kitchener, Ontario, Canada

Liased between clients, lenders, and brokers ensuring a smooth and successful transactionPrepared documentation for clients, lenders, and other law firmsAccurately and efficiently input data using PC Law and ConveyancerMaintained filing and sustain up-to-date recordsCreated bills and client payment receipts

Kitchener, Ontario, Canada

Develop third-party fundraising handbook and proceduresPlan and implement in-house and off-site programming for clientsSupport clients' initial settlement (ie community navigation, warm welcome, provide donated items)Evaluate and revise policies and processesCommittee member for agency's major fundraiser, Not Another GalaVarious event support

Waterloo, Ontario, Canada

Serve as a liaison between residents, caseworkers, agencies, families, and other staffProvide care for children and youth living in group homesComplete daily logs and incident reportsAccompany residents to appointments and off-site activities

Elmira, Ontario

Input daily statistics and reports concerning attendance and activities.Co-plan and implement suitable activities and trips.Active participant in fundraising efforts and member of Woolwich Community Services.Promote the Youth Centre through social media, newspaper ads, schools.Provide a safe and positive environment for youth.

Waterloo, Ontario, Canada

Code existing qualitative data using Microsoft Excel.Conduct a couple's interaction study by administering questionnaires and filming discussions.Create time slots and award credits through Sona Systems: Cloud-based Participant Management Software.

Waterloo, Ontario

Independently manage all front end cashiers and service clerksPerform office duties including answering and directing phone calls, balancing cash registers, printing and analyzing reports, and handling large amounts of moneyReplace vacant shifts per United Food and Commercial Workers International Union regulation

Master Of Social Work - Msw

Honours Bachelor Of Social Work, Dean'S Honours List

Bachelor Of Arts (B.A.), Social Development Studies, Dean'S Honours List

Specializing in Social Work with a Psychology minor.