Advisor To The Board
Jul 2019 - May 2020
AeroLeads people directory · profile
Shibu Thomas Email & Phone Number
Business Scale-Up | Digital Transformation & Industry 4.0 | Brand Consulting
1 work email found
@sideio.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
Business Scale-Up | Digital Transformation & Industry 4.0 | Brand Consulting
Location
Ernakulam, Kerala, India
Who is Shibu Thomas? Overview
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Quick answer
Shibu Thomas is listed as Business Scale-Up | Digital Transformation & Industry 4.0 | Brand Consulting based in Ernakulam, Kerala, India. AeroLeads shows a work email signal at sideio.com and a matched LinkedIn profile for Shibu Thomas.
Shibu Thomas previously worked as Advisor To The Board at Meal'D - An Iimk Live Incubated Venture and Program Management Director at Inerg, Inc.. Shibu Thomas holds Ame, Aeronautics from Rajiv Gandhi Memorial College Of Aeronautics.
Company email context
Email format at sideio.com
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{first}.{last}@sideio.com
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Profile bio
About Shibu Thomas
A decade in the professional arena in varied management roles, I am passionate about driving operational excellence with strategies that are fit to the maturity of the business and domain to make the company future ready to scale up with high degree of efficiency. With my consulting to different businesses I bring in a experience in domains like Retail, Pharma, Construction, Custom software solutions, Data Generation and Management My organisation, Sideio Impetus and its Concept To Cash delivery framework, is fully equipped with a team of seasoned professionals and we deliver solution in the field of • Digital Transformation• Industry 4.0 Implementation• OPEX 4.0 Design and Delivery• Add value to existing operations with strategies for Growth Hacking• Reinforce and re-structure the operational framework for SMEs• Empower Investors, with due diligence in technology and business processes
Listed skills include Team Management, Process Improvement, Service Delivery, Vendor Management, and 17 others.
8 roles
Shibu Thomas work experience
A career timeline built from the work history available for this profile.
Program Management Director
Mar 2018 - Nov 2018
May 2012 - Mar 2017
Sep 2010 - May 2012
Assistant Manager- Center For Excellence
Managed the 24*7 Helpdesk operation of DTS providing customer Service and Technical support Operationally responsible for WFM to ensure SLAs are adhered. Managed the lifecycle of process transition and expansion of IT helpdesk level-2 support to offshore captive center
Jul 2008 - Aug 2010
Assistant Manager - Operations
Auxicogent Bpo Solutions Private Limited
AuxiCogent is a global outsourcer of specialized front and back office services in the fields of Shipping, Transportation, Logistics and Travel verticals.Assistant Manager - OperationsOperations• Closely interacting with each team member through review meetings discuss Reports, Set Targets for individual performers based on the same and close watch on all metrics. Analyze Strength and weaknesses for Team members and develop Action Plans• Worked with the Six Sigma BB on… Show more AuxiCogent is a global outsourcer of specialized front and back office services in the fields of Shipping, Transportation, Logistics and Travel verticals.Assistant Manager - OperationsOperations• Closely interacting with each team member through review meetings discuss Reports, Set Targets for individual performers based on the same and close watch on all metrics. Analyze Strength and weaknesses for Team members and develop Action Plans• Worked with the Six Sigma BB on improving the AHT without affecting CSAT and achieving a target reduction of 3.5% in abandon rate.Transition Projects• As the part of the Core group in expanding the operation to a offshore base ( Sri Lanka) worked extensively in Hiring, training and Implementation• Conducted Training sessions for the new hires joining the process. Show less
Apr 2006 - Apr 2008
Customer Care Specialist
Daksh
Daksh (Now IBM Daksh) is a leading Indian eCRM co-sourcing company, which offers customer care services including voice, email response, real-time chat, knowledge management, eCRM architecture and other value added services to Fortune 500 companies
Dec 2001 - Dec 2004
Sales Executive
Grolier International Pvt. Ltd
A US based publishing house with products ranging from multi volume encyclopedias and educational reference books.
Jan 2001 - Sep 2001
2 education records
Shibu Thomas education
Ame, Aeronautics
Rajiv Gandhi Memorial College Of Aeronautics
High School, Computer Science
FAQ
Frequently asked questions about Shibu Thomas
Quick answers generated from the profile data available on this page.
What is Shibu Thomas's role at their current company?
Shibu Thomas is listed as Business Scale-Up | Digital Transformation & Industry 4.0 | Brand Consulting.
What is Shibu Thomas's email address?
AeroLeads has found 1 work email signal at @sideio.com for Shibu Thomas.
Where is Shibu Thomas based?
Shibu Thomas is based in Ernakulam, Kerala, India.
What companies has Shibu Thomas worked for?
Shibu Thomas has worked for Meal'D - An Iimk Live Incubated Venture, Inerg, Inc., Baker Hughes, Xerox, and Dts Information Systems Private Limited.
How can I contact Shibu Thomas?
You can use AeroLeads to view verified contact signals for Shibu Thomas, including work email, phone, and LinkedIn data when available.
What schools did Shibu Thomas attend?
Shibu Thomas holds Ame, Aeronautics from Rajiv Gandhi Memorial College Of Aeronautics.
What skills is Shibu Thomas known for?
Shibu Thomas is listed with skills including Team Management, Process Improvement, Service Delivery, Vendor Management, Crm, Operations Management, Six Sigma, and Management.
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