Peter Cheng Shi Email & Phone Number
@nokia.com
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Who is Peter Cheng Shi? Overview
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Peter Cheng Shi is listed as Founder at JFC General Construction LLC, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a work email signal at nokia.com and a matched LinkedIn profile for Peter Cheng Shi.
Peter Cheng Shi previously worked as Lead Program Manager. Customer Experience & Success Manager at Nokia and Global Product Lead. Director at Nokia. Peter Cheng Shi holds Master'S Degree, Information Technology And Management from Naveen Jindal School Of Management, Ut Dallas.
Email format at JFC General Construction LLC
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AeroLeads found 1 current-domain work email signal for Peter Cheng Shi. Compare company email patterns before reaching out.
About Peter Cheng Shi
Globally awarded Business Program Manager, Project Manager, Quality Manager Customer-obsessed Problem-Solver, Customer Experience and Customer Success Manager in Telecom, SW and Cloud Computing areas. Rich experience on Customer Experience, Product Management and Global Operations Center and Incident Management. Excellent on presentation, story telling. Leader for global cross-functional teams for 10+ years.Key Strengths: • Business Program Lead on Operating Model, Strategy, Goal and Objective on Business Operations on Sales, Services, incl Telecom, SaaS, Cloud, both B2B and B2C.• Transformation Lead on Create/Sales/Delivery Processes. Define strategy, gather requirements, create process • Customer Experience Survey. Drive Customer Perceived Value improvment and back to customers.• Quality expert on data analysis and process improvement, certified Six Sigma Black Belt by ASQ Experience:• 15 yeasr Project, Product, Program management expience on Product Feature, Customer Project, R&D and Testing Project, Program management.• 10 years Customer Success manager for customers experience survery improvement to drive R&D, Sales and Operational Process across Sales, Products, Legal & Compliance, IT and Tools. Interface between Nokia and Survey 3rd party company. New Product Introduction owner between Sales/Servcie and R&D/Manufacture• Program Builder and Implementer: Always trusted by executives for building customer success program, turnaround project, process transformation that address critical business challenges cross sales, service, finance and products. Designed and led numerous operational changes, including streamlining sales planning structures. • Telecom and SW products solution expert: Deep understanding of the entire customer network and customer business lifecycle. Hands on experience on integration, DevOps, Scrum, CICD process, product roadmap etc … See my hobby of canvas acrylics patintings: https://docs.google.com/presentation/d/1dvejt5z-z716B7gRqcfgGMILz8rcftNO/edit?usp=sharing&ouid=115753243997444750566&rtpof=true&sd=true Email: shicheng.peter@gmail.comCell phone: +1 908 502 1818
Listed skills include Process Improvement, Six Sigma Black Belt, Pmp, Customer Relations, and 19 others.
Peter Cheng Shi's current company
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Peter Cheng Shi work experience
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Lead Program Manager. Customer Experience & Success Manager
- Presales and product management to develop clear and compelling product positioning guidance, sales messaging, and marketing content based on competitive analysis and the sales team’s strategy.
- Work with the product lines to develop scalable evaluation and performance criteria and quantify value proposition for each customer subsegment on CSPs and Enterprises
- Drove Nokia T-Mobile Leading the Way Delivery Improvement on 5G, Radio and Core Network. Led Remote C&I and E2E 5G Site implementation process transformation.
- Interface between Sales and Engineering/ Product Line to coordinate and communicate of product roadmaps, technology trends, and market requirements between product development, customers, sales and marketing.
- Managed contractor companies with 10+ professional experts for Services NPI, SWS and HWS on 5G testing, training, verification, and support. Decided the hiring, headcount, task, business review and purchasing order.
- Connect the dots across BGs product portfolios, Service Delivery, Sourcing and Finance to provide solid improvement actions and standardize these improvements into Nokia Processes to prevent the same failure happening.
Global Product Lead. Director
- Conducted research and analysis on defined market, addressable revenue potential, competitive analysis, and definition of product functionality. Prepared and presented requirements, plans, and business cases for new or.
- Translated complex analytical concepts into easily understandable terms for executives, utilizing advanced analytics tools and predictive modeling to drive data-driven decisions. Expertise in PowerBI, SharePoint.
Quality Head. Director
- Total Quality Owner in Aisa Pacific and China Markets for Customer Operations Sales and Services Quality for 27 telecom operator customers with annual revenue impact 3 billion eur.
- Owner of Customer Experience Survey in APAC Market. Drive improvement status in Market Sales Leadership meeting monthly. Drive cross functional improvement from Products, Engineering, NPI, Services and Supply Chain..
- Presented quality improvement progress to customer executives, catalyzing internal enhancements across Product, Engineering, Ticket handling, Services, and end-to-end processes.
- Oversaw call center and service implementation, subcontractor management, and vendor assessment for 30+ partner companies, driving €500M in annual service revenue
Head Of Quality, System Verification Pm
Head of Services Business Operations. Head of System Verification Testing Progam Manager
Peter Cheng Shi education
Master'S Degree, Information Technology And Management
Emba, Strategy Development And Effective Execution
Master'S Degree, E.E. Communication & Information System
Frequently asked questions about Peter Cheng Shi
Quick answers generated from the profile data available on this page.
What company does Peter Cheng Shi work for?
Peter Cheng Shi works for JFC General Construction LLC.
What is Peter Cheng Shi's role at JFC General Construction LLC?
Peter Cheng Shi is listed as Founder at JFC General Construction LLC.
What is Peter Cheng Shi's email address?
AeroLeads has found 1 work email signal at @nokia.com for Peter Cheng Shi at JFC General Construction LLC.
Where is Peter Cheng Shi based?
Peter Cheng Shi is based in Dallas-Fort Worth Metroplex, United States, United States while working with JFC General Construction LLC.
What companies has Peter Cheng Shi worked for?
Peter Cheng Shi has worked for Jfc General Construction Llc and Nokia.
How can I contact Peter Cheng Shi?
You can use AeroLeads to view verified contact signals for Peter Cheng Shi at JFC General Construction LLC, including work email, phone, and LinkedIn data when available.
What schools did Peter Cheng Shi attend?
Peter Cheng Shi holds Master'S Degree, Information Technology And Management from Naveen Jindal School Of Management, Ut Dallas.
What skills is Peter Cheng Shi known for?
Peter Cheng Shi is listed with skills including Process Improvement, Six Sigma Black Belt, Pmp, Customer Relations, R&D, Electronics, Telecommunications, and Operations Management.
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