• Led Business Affairs scripted team and managed professional staff setting expectations and managing performance.• Coordinated long-term strategic and daily operations with a focus on effective escalation skills. • Managed diverse business functions including purchasing, travel documents, and clerical assistance.• Provided senior-level guidance in a fast-paced environment interfacing with various departments.• Resolved inter-company issues and reviewed budgets for new acquisitions. • Conduct need analysis, develop training programs, and manage employee relations.

-Enhanced the work of the CEO through general assistance and organizational support on a daily basis to include day to day interaction and facilitation of internal and external request and various aspects of interdepartmental communication-Coordinated and managed the CEO’s schedule by planning and scheduling meetings, conferences, teleconferences, prioritizing functions and appointments, ensuring that meetings, deadlines, presentations and logistics are handled seamlessly-Wrote reports on the status of major projects, after meeting action item reports, and other reports and updates that kept the CEO informed at all times on the status of assignments, projects and general operations-Set up and planned senior staff meetings, all-staff meetings and retreats to include travel logistics and agenda preparation presentations-Created spreadsheets and charts, PowerPoint presentations, visual representations and diagrams-Conserved the CEO’s time by reading, researching, and routing correspondence, drafting letters and documents-Developed agendas, track/capture action items for pre-planning meetings and post meetings-Prepared reports by collecting and analyzing information related to the organization and CEO’s work.-Provided historical reference by developing and using filing and retrieval systems; and, creating written notes or taking minutes at meetings-Developed and prepared presentations for CEO meetings that are highly professional and graphical from data, outlines and with limited direction-Implemented ongoing process improvements using technology and best practices to facilitate the effectiveness of the executive office operations-Coordinated and booked all travel for CEO, as well as completed all expense reports-Facilitate planning for and execution of required technology, hospitality and space/logistics for meetings -Maintained the accuracy of organizational and trustee documents -Special projects as assigned

-Prepared reports, memos, letters, and other documents.-Answered phones and routing calls to the correct person or taking messages.-Filed and retrieved corporate records, documents, and reports.-Helped prepare for meetings, and team events-Used various software including word processing, spreadsheets, databases and presentation software-Made travel arrangements for the Merchandise team and preparing expense reports-Maintained office equipment such as copy machines and printers, fixing jams and placing service calls-Opened and sorted incoming mail and other correspondence-Provided general administrate support to Merchandise team*Managed executives calendars and meeting set up- Main contact for Customer Service for the Merchandise Department, responsible for answering customer emails, phone calls, and letters.

-High level of professionalism and confidentiality while in the office and in communications within and with external clients.-Assisted with logistics for conferences and sponsored events as well as be available to travel for onsite support.-Acted as a liaison between IT and Executives to troubleshoot and assist where necessary.-Composed and create correspondence to clients and internally to teams.-Operated in a detail-oriented manner and produce precise and accurate work products with utmost attention to detail.-Listened well and asks pertinent questions to ensure a thorough understanding of projects and tasks.-Attended meetings and conference calls and takes meeting minutes and notes.-Assisted in the development of internal collateral and materials.-Demonstrated professional demeanor towards duties and responsibilities, particularly with regard to independence, professional ethics, and professional judgment.-Assisted with the planning and coordination of employee events, including employee appreciation luncheons.-Maintained professional and technical knowledge by attending educational workshops and reviewing professional publications.