• Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.• Maintained effective customer service by responding to service requests quickly to increase overall sales.• Generated and submitted invoices based upon established accounts receivable schedules and terms.• Disbursed petty cash by recording entries and… Show more • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.• Maintained effective customer service by responding to service requests quickly to increase overall sales.• Generated and submitted invoices based upon established accounts receivable schedules and terms.• Disbursed petty cash by recording entries and verifying documentation. Show less

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.• Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.• Used consultative sales approach to understand customer needs and recommend relevant offerings.• Worked with the marketing department to create targeted advertising strategies for key customer demographics.• Collaborated with media representatives to… Show more • Answered customer questions about products and services, helped locate merchandise, and promoted key items.• Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.• Used consultative sales approach to understand customer needs and recommend relevant offerings.• Worked with the marketing department to create targeted advertising strategies for key customer demographics.• Collaborated with media representatives to optimize coverage of special events. Show less

• Responded to inquiries by answering telephone calls, in-person questions, and emails.• Maintained office supplies, distributed mail, and processed invoices for payment.