John Dux Email and Phone Number

Sales associate in a fine art gallery in historic downtown Santa Fe. The gallery features western and Native American art; bronzes and paintings. In addition to fine art, sales include high end jewelry in association with the adjacent sister-store, the Goldhouse.

Sharing fabulous food and history in Santa Fe, NM, the #2 destination in the U.S, ranked by Travel & Leisure Magazine. Guiding visitors to our stellar, nationally recognized restaurants; story telling about Northern New Mexico history; and sharing a passion for our unique architecture. And the Margaritas!

Position focus: Training new hires and future leaders while overseeing administration, development, and facilitation of the training and education program for multiple facilities within Santa Fe, and New Mexico market.• Collaborated with regional executives to develop and implement onboarding program for Whole Foods Market.• Developed and managed highly successful department Team Trainer programs at multiple New Mexico stores.• Aided in teaching and developing countless future leaders into Whole Foods management.• Specialized in advancing food safety, customer service, and National Organic standards.• Mentored countless Team Members to grow and reach for their full potential, including numerous advancing Team Leaders.• Designed, created, and rolled out a Regional program known as the Whole Foods Market-University online student Graduate Program with close to 200 successful graduates.• Facilitated cultural emersion trainings for 6 New Mexico stores with Department and Store Leads during a company acquisition of Wild Oats stores.• Mentored and trained at least 5 additional Metro Educators while still onboarding into their new position.• Created and facilitated yearly Train-the-Trainer weekend developmental events for all department trainers in New Mexico market. • Created and rolled out regionally used Customer Service program and subsequent ongoing classes.

Position focus: Facilitating all New Hire onboarding classes with special focus towards customer service, quality standards, food safety, and educating Team Members concerning organics and natural ingredients. • OSHA Safety facility teacher and trainer. Training each new hire for entire facility safety requirements leading to a substantial reduction of onsite accidents.• Ongoing customer service refresher classes to increase sales and maintain customer satisfaction.• Organic training and audit readiness classes.• HR and administrative oversight for the training program. • Increased sales by creating, implementing, and driving a customer service All-Star program.

Position Focus: Providing customer service at Bakery and Deli counter. Driving sales. Merchandising. Teaching ongoing customer service classes for fellow Team Members. Supervising Deli counter area.

• Marketed, promoted, and facilitated personal growth seminars nationwide.• Designed and packaged self-help merchandize.• Co-editor of personal growth newsletter.

• Event Planner, marketing and organizing large-scale events.• Led large-group international travel excursions.• Produced, and directed large scale equity house theater productions.