Led the oversight and development of operational excellence programs to deliver cost savings, operational efficiencies, team member engagement, and safety improvements. Drove the reporting of key performance metrics to operations executives on overall network and individual site performance. Identified areas for improvement and created cross-functional teams to collaboratively solve business opportunities. Implemented an operating cultural shift to a Lean Operations model and mindset through Lean training of all leadership levels, Kaizen program, Gemba, and Lean Six Sigma training and certifications. Developed and briefed the executive summaries and reporting on strategic projects ensuring organizational objectives and timelines were achieved. Led a team of 4 to deliver process engineering and operational excellence across the Operations network.

Functioned as the Program Owner for all Quality testing of Enterprise Resource Planning (ERP) systems including SAP, Workday, and Tririga. Provided updates to executive leadership to both home office and in-country executive leadership on application readiness and expected performance. Reported key performance metrics for both real-time performance monitoring and defect resolution for application release management program. Designed and executed an integrated process for code development, testing, repair, validation, and production system migration as a single flow never done in an SAP environment anywhere globally. Led 13 direct reports supporting all Back Office systems quality testing programs including Human Resources, Finance, Payroll, Supplier Management, Real Estate, Manufacturing, and Dairy Production. Oversaw the contracting and account performance of quality testing contractors for a $15 million account with over 200 contracted quality engineers world-wide.

Drove the creation of a graduate program and degree in Master of Business Administration, Global Continuous Improvement. Taught courses focused on Lean, Six Sigma, Project Management, and Organizational Change Management that required coursework, examinations, and successful demonstration and application of the course’s tools and techniques.

Drove the development of the Corporate Global Continuous Improvement training program and certifying associates in Lean Six Sigma (Champion, Lean Belt, Green Belt, and Black Belt). Served as company's Lean Six Sigma Steering Committee member assessing company area of opportunities, completeness and closure of improvement efforts, and coaching leaders in the methodologies of Lean, Six Sigma, Project Management, Hoshin, and Organizational Change Management. As a Corporate Master Black Belt trained and evaluated 850+ associates from Walmart Canada, Walmart China, and U.S. division. Overcoming language and cultural challenges to continue to improve organizational efficiency.

Served as battery Executive Officer, Laison Officer, and Forward Observer responsible for force operational readiness and combat effectiveness of over 250 Marines and Sailors. Oversaw the management and execution of training plans in accordance with established Marine Corps policies and regulations. Served as Intelligence Officer while deployed in combat in support of Operation Iraqi Freedom II responsible for collection and threat assessment, battle planning recommendations, after action assessments and reporting to battlefield commanders and Theatre Command.