Ibm Mainframe Analyst/Programmer
Predominantly worked in Data Office, Problem Fix team – fixing batch and online code problems on a priority backlog basis, mainly related to the Expin system, running on an IBM mainframe platform. Worked frequently with less experienced offshore developers, in an Agile/Scrum environment.Main skills used – COBOL, CICS, JCL, DB2, SQL, VSAM, CHANGEMAN, Intertest, IBM Debug for z/OS, Systems Analysis, Design, Coding and Testing, Incident management (Service Now), Word, Excel.Other skills used – CICS Explorer for z/OS, IBM File Manager, BMC Apptune.Key accomplishments: As senior member of Problem Fix team, helped team reduce running number of high and medium priority problem tickets; introduced usage of IBM Debug tool, improved testing process; mentored junior/less experienced staff; peer-reviewed colleagues’ fixes; documented processes (from RCA to fix go-live); contributed to improvements to technical implementation review process.