Tim Shields Email & Phone Number

London, Gb

Edinburgh, Gb

Zollikon, Ch

Edinburgh, Scotland, Gb

Edinburgh, Gb

Edinburgh, Midlothian, Gb

Trendzer is the EU's forefront provider of Managed Services for Cloud and Digital SMB services. The Trendzer Dashboard creates real-time, integrated reporting for the leading cloud and internet services used by SMBs. The dashboard uniquely supports the end-to-end lifecycle of the SMB covering: sales acquisition, installation & configuration, branding, content, training, usage and ROI attainment.The Trendzer Dashboard and Managed Services are provided direct-to-market and in partnership with global blue-chip organisations. Trendzer is recognised as a pioneer in bridging cloud marketplaces, hosting control panels and provisioning automation platforms with the service layer required for SMBs to actually use and succeed with the myriad of business apps available to them in today’s cloud world.

Edinburgh, Midlothian, Gb

RSTO, a privately held company of 150 employees, is Europes leading provider of Internet Business Services to the SME sector. RSTO provide these services both directly and through channel partners including the UK's largest PLCs. Services provided to the SME range from free micro-site setup to full ecommerce or content managed websites. RSTO provide our partners a 360 degree service covering new product provisioning, sales (outbound / inbound), marketing and website production.Key points:Definition and implementation of organisational change used to drive efficiency and deliveryTechnical architecture of RSTO’s web delivery platform & project management of platform updatesProduct definition, creation, implementation and deliveryManagement of 75+ person multi-discipline department (including developers, designers, team leaders, process managers, training, SEO consultants and copy writers)Creation of KPI and measurement criteria throughout the department.Resourcing and financial modelling of department

;Runtime Revolution is a small (25 staff) company based in Edinburgh focused around two areas. Firstly its technology division produces its own programming language and development environment (called "Revolution") and secondly has an outsourced consultancy division to provide bespoke development to third party clients. My role was to manage all projects and technical staff from both divisions - from business analysis and requirements capture to delivering full software solutions.Key points:Update port of programming language/IDE to Linux.Management of all projects including planning, issue tracking, risk analysis, problem resolution and project finances.Day to day management of all development and graphic design staff - a team of 20 staff.Approval of all technical designs, approaches and specifications.Quality assurancePrimary point of contact with all external clientsEnsuring that all Technology division projects achieve objectives within the development programme and business case.Obtained PRINCE2 Practitioner certification.

T&E Systems are the UK market leader in small call centre technology. I was brought on for a very "hands on" technical director role and as such was responsible for the design and development of much of the software.Key points:Design and lead the development of the call center technology.Manage the internal development, IT services and database management staff.Present the technical solution to potential clients and help win sales businessHelp set up joint ventures with telecoms companies (Orange, OneTel)Support the internal call center (50 staff)Provided technical briefs and sales presentations to customers and also Joint Venture partnerships throughout the UK.Created joint venture partnerships with dozens of companies throughout the UK working closely with some of the major UK Telecom companies such as Orange, 3G and TalkTalk.Created a large bespoke CRM/ERP system for one of the countries leading independent mortgage advisor companies.

BCD Modelling was a small company with very exciting, research based technology. They licensed one of the synthetic environment engines for single unit conflict war gaming from the MoD and wanted to provide access to the system to military and civilian agencies throughout the world.Key points:Design and management of the companies development programme.Management of all aspects of the projects that formed the programme.Represent the company at technical briefings and presentations worldwide.Hire and manage internal development staff as well as external contracting companies.Help raise Venture Capital and Business Angel finance - over £1.5 million raised.Providing technical briefings and presentations to high level government and military officials in over a dozen countries.Manage technical joint venture contracts with BAE systems, Raytheon and Alenia Marconi Systems.Design and coding of a 3D rendering engine and Virtual Environment as an intellectual exercise.