Shiera Laran Email & Phone Number

Central Visayas, Philippines

Metro Cebu, Central Visayas, Philippines

• Act as the lead point contact for all matters specific to the account/project, related to the client's concerns and needs especially on the commercial aspect of the project. • Create long-term, trusting relationships with our customers.• Overseeing customer account management, including negotiating contracts and agreements to maximize profit.• Identify new business opportunities among existing customers.• Maintain accurate client records, keeping track of any contracts, requests, agreements, etc. • Represent the company at the highest level to clients, peer organizations, and business associates.

Cebu, Central Visayas, Philippines

- Streamlined operational processes to reduce costs by 42%.- Provided comprehensive administrative support to the CEO, including calendar management, travel arrangements, and expense reporting.- Provided exceptional customer service, resolving inquiries and complaints promptly.- Designed marketing materials or managed social media platforms.- Maintained accurate records and documentation using relevant software (e.g., Microsoft Office Suite, CRM software).- Proactively planning and executing small events to introduce services, I contribute to the company's growth by expanding its reach and fostering strong client relationships.

Cebu, Central Visayas, Philippines

- Supervised a team of five (5) employees to exceptional sales achievements, earning the 'Top Sales Manager' award in 2022.- Designed presentations and marketing materials that supported successful business development initiatives.- Designed presentations and marketing materials that supported successful business development initiatives.- Closing 3 deals in a day, surpassing annual sales goals by 25% and establishing long-term relationships with key clients.- Negotiating contracts with sellers to ensure that all parties are satisfied with the terms of the agreement

Region Iii - Central Luzon, Philippines

- Strategically reports to the CEO on innovative marketing campaigns, transforming the customer experience and driving sales growth.- Co-created a versatile marketing tool for tenant communication & company promotion.- Empowered tenants to achieve their sales & marketing goals by providing strategic guidance and support.- Monitor competition (acquisitions, pricing changes and new products and features)- Participate in the quarterly and annual planning of company objectives

Front-End Web Developer

Bachelor Of Science In Airline Management, Airline Flight Attendant

Bachelor Of Science In Airline Management, Aeronautics/Aviation/Aerospace Science And Technology, General, College

Navigating complex operational environments, ensuring efficiency, and fostering a customer-centric approach.