Shi-Faye Foo Email & Phone Number

Vancouver, Canada Area

• Reduce 24% of backlog by conducting daily bookkeeping operations and load processing analyzing deployments, shipment volumes and available SKUs • Eliminated $10 206 of shrinkage and $5 419 of overage through daily verification of production to monitor quantities and breakage• Maintained 7 months of no variances by analyzing demand, deployment and rebatches to build Chilled Case Volume Report daily with accurate orders of 372 651 Naked and Tropicana juices• Decreased outbound… Show more • Reduce 24% of backlog by conducting daily bookkeeping operations and load processing analyzing deployments, shipment volumes and available SKUs • Eliminated $10 206 of shrinkage and $5 419 of overage through daily verification of production to monitor quantities and breakage• Maintained 7 months of no variances by analyzing demand, deployment and rebatches to build Chilled Case Volume Report daily with accurate orders of 372 651 Naked and Tropicana juices• Decreased outbound transportation variances by 19% by maintaining accurate inventory amounts of stock, hold, copacker, on-truck and on-transport SKUs• Increased ship to schedule accuracy by 43% by analyzing 361 SKUs, deployment and (picking, packing, storage, truck) costs to request transfers of 12 480 cases from CDS back to warehouse • Optimize and implement operational process improvements to rectify duplicate copacker movements by 100% eliminating $198 in overage • Decreased outbound BOL adjustments by 36% by reconciling inventory movements and troubleshoot inventory variances• Manipulate data in Excel to generate 7 daily reports using pivot tables and VLOOKUP functions• Cover for Canada-West Inventory Supervisor over the course of 3 weeks and Shipper/Receiver for 2 weeks Show less

Vancouver, Canada Area

• Alleviated bottlenecks and eliminated inventory backlog by processing leads through correct sales automation tool and route to appropriate inside partner• Minimized backlog by 67% and reduced processing turnaround times by 83% through alleviatingbottlenecks in the CRM process, resolving pipeline errors, meeting daily deadlines and eliminating backlog• Processed an average of 32 leads weekly, totalling $10,467,826 in marketing generated sales• Applied data mining, in-depth… Show more • Alleviated bottlenecks and eliminated inventory backlog by processing leads through correct sales automation tool and route to appropriate inside partner• Minimized backlog by 67% and reduced processing turnaround times by 83% through alleviatingbottlenecks in the CRM process, resolving pipeline errors, meeting daily deadlines and eliminating backlog• Processed an average of 32 leads weekly, totalling $10,467,826 in marketing generated sales• Applied data mining, in-depth forecasting and trend analysis to detect three operational problem areas and provide solutions to counteract decreasing pipeline conversion rates• Identified two opportunities for improvement to mitigate weaknesses in sales automation system, lead processing and data inputs• Collected, analyzed and evaluated data to quantify and track the ongoing progress of sales performance• Built and maintained data-rich reports in Excel to measure sales performance, benchmark operational KPIs, forecast product or territory trends• Conducted analysis on data sets and processes to identify four root causes of discontinued leads• Quickly learned three software systems and applied my knowledge to teach six tutorials on best practices for improving utility of applications. This allowed my team to effectively manage inbound traffic and efficiently engage customers Show less

● Demonstrate leadership by setting an example in providing high quality beverages, knowledge on whole bean products and maintaining recipe and presentation standards● Build and maintain strong customer relationships by employing interpersonal skills while delivering prompt, legendary service getting to know customers by drink and name● Utilize optimistic attitude to mentor new hires with point of sales, bar training, closing and opening

Burnaby, Bc

• Maximize awareness of AFABC programs and services by creating advertising promotion across print, social media, web and video• Increased event turnout for an educational adoption weekend retreat by writing an enlightening article for the June newsletter• Research and recommend prospective local, provincial and national corporate or foundation donors using a comprehensive database to increase funding for programs

Cscp

Bachelor’S Degree, Bba - Operations Management, Market Research And Supply Chain