Shiham Ali Email & Phone Number

United States

• Managing 17 sub teams working on fixed cost and Time & Material models. • Creating Statement of work for the client which includes estimation, pricing and resourcing. • Collaborate with stakeholders, 3rd party vendors, higher managements during the product development based in 3 different time zones (US Central, Europe and Australia)• Working across multiple types of project namely new development, enhancements, maintenance and managed services.• Creating roadmap, prioritizing, planning and monitoring project deliverables while provide direction and guidance to the team as needed,• Coordinating across different specialized groups with the client, with their end users, development teams and support teams.• Perform resource allocations and workload assignments according to delivery requirements. • Facilitate architecture review discussions and code review discussion with the architect team.• Coordinating deployment and released from Dev, UAT and Prod. Communication with stakeholders• Managing project risks, including the development of contingency plans and monitoring overall progress • Evaluate the performance of team members and determine training needs. Also plan and execute on boarding session for new members. • Set annual objectives for team members and monitor the progress by giving feedback as needed. • Serve as primary contact for customer inquiries and concerns.• Preparing any follow-on action recommendations

Saudi Arabia

• Work with CIO and Head of Software engineering on achieving objectives assigned to the team. • Collaborate with stakeholders, internal AMEX Saudi Arabia and External AMEX in United States during the product development.• Prioritizing, planning and monitoring project deliverables while provide direction and guidance to the team as needed,• Coordinating across different specialized groups with the client, with their end users, development teams and support teams.• Perform resource allocations and workload assignments according to delivery requirements. • As a scrum master, facilitates backlog grooming, sprint planning, daily stand ups and retrospectives. • Has define and implemented process namely escalation process, project Initiation process, change request process and Adhoc Request process. • Coordinating deployment and released from Dev, UAT and Prod. Communication with stakeholders• Managing project risks, including the development of contingency plans and monitoring overall progress • Evaluate the performance of team members and determine training needs. Also plan and execute on boarding session for new members. • Serve as primary contact for customer inquiries and concerns.• Preparing any follow-on action recommendations

Sweden

• Work with Product Managers and Engineering managers on achieving objectives assigned to the team. • Understand requirements from multiple customers and provide a generic solution to be incorporated to the product.• Managing two sub teams, one focusing on product development and other focusing on customer specific development. • Prioritizing, planning and monitoring project deliverables while provide direction and guidance to the team as needed,• Coordinating across different specialized groups with the client, with their architects, sales team, development teams and support teams.• Perform resource allocations and workload assignments according to delivery requirements. • As a scrum master, facilitates backlog grooming, sprint planning, daily stand ups and retrospectives. • Coordinating deployment and released from Dev, UAT and Prod. Communication with stakeholders• Managing project risks, including the development of contingency plans and monitoring overall progress • Evaluate the performance of team members and determine training needs. Also plan and execute on boarding session for new members. • Serve as primary contact for customer inquiries and concerns.• Preparing any follow-on action recommendations

Environment: .NET Framework 2.0 / 3.5, SQL Server 2005, Perforce, Monorail Framework, ASP.Net, C#• Work with Product Specialists (Architect / BA) onsite to translate business requirements and functional specifications into detailed designs. • Collaborate with other groups during the product development, including product, BA, dev, QA and support teams.• Enhancing the existing applications with a focus on clean/efficient design and reliable/high-quality performance.• Work as an offshore resource providing leadership and technical direction. Also worked extended hours to accommodate the time-zone differences.• Work in a fast-paced environment and have been the Agile scrum master.• Take ownership of the work and responsibility for meeting the deliverables under tight schedules of every fortnight iteration.• Maintain multiple environments (Dev and QA) by deploying completed code. Also merge local branch with the parent branch and resolve conflicts using source control.

Environment: .NET Framework 2.0 / 3.5, SQL Server 2005, Perforce, Monorail Framework, ASP.Net, C#• Research on stated problem (large file upload control) and presented a suitable candidate with alternatives. • Collaborate with other groups during the product development, including product, BA, dev, QA and support teams.• Enhancing the existing applications with a focus on clean/efficient design and reliable/high-quality performance.• Work with onsite architect on a refractor of existing code involved in new design and development. • Work as an offshore resource providing technical direction as the SME of the domain. Also worked extended hours to accommodate the time-zone differences.• Work in a fast-paced environment and have been the Agile scrum master.• Take ownership of the work and responsibility for meeting the deliverables under tight schedules of every fortnight iteration.• Merge local branch with the parent branch and resolve conflicts using source control.

Environment: .NET Framework 1.1, SQL Server 2005, Perforce, Monorail Framework, ASP.Net, C#, ASP, JavaScript, VB, COM• Analysing, problem solving, coding, testing, debugging applications. • Actively involved in meetings and discussions.• Refactor on multiple subsystems with regard to file uploads• Involve in hot fixes in production.• Gain expertise on document convertors and file uploads.

Environment: .NET Framework 1.1, SQL Server 2005, Perforce, XSL, SMTP Server, ASP.Net, C#• Analysing, problem solving, modifying and writing new stored procedures, testing, debugging applications. • Collaborate with other team members in onsite during the product development.• Gained expertise on db stored procedure

Environment: 2003 Server, IIS, Windows Services, Web Services, .NET Framework 2.0, SQL Server 2005, Perforce, C#• Analysing, problem solving, coding, testing, debugging applications. • Sole ownership of the product developed (code review)• Gained expertise on internal release manager by deploying all internal applications to live environment.

Msc, Advance Software Engineering

Bsc (Hons), Information Systems

Gce London Advance Level