Joseph Shih Email & Phone Number

Seattle, Wa, Us

• Working with engineers, product teams and the AWS community to help shape and grow the range of software available in the AWS Marketplace.• Owning the technical engagement with strategic partners.• Ensuring that AWS partner products are architected and configured to AWS Marketplace technical specifications.• Supporting the necessary requirements around areas such as security, packaging, configuration, and deployment.

San Jose, Ca, Us

• Transformed traditional EC2 LAMP stacks to serverless infrastructure on AWS to improve reliability and elasticity of core business products.• Migrated dependencies to AWS-managed services such as RDS Aurora MySQL, Lambda, API Gateway, and Elasticsearch Service.• Created and maintained CI/CD pipelines for automated code builds, testing, and deployments using AWS CodeBuild and CodePipeline.• Eliminated easily-outdated runbooks by implementing Infrastructure as Code with AWS CloudFormation. Any committed changes to YAML templates trigger the updating and provisioning of AWS resources.• Developed AI and Natural Language Processing (NLP) PaaS APIs using text similarity and text classification machine learning models.• Principal Sales Engineer and consultant for enterprise clients buying our NLP PaaS APIs.• Worked with AWS ML Marketplace team to launch our containerized machine-learning inference models for Amazon SageMaker.• Developed AI-powered web SaaS products for marketing professionals.• Wrote complex database queries to analyze the user behavior of our SaaS products to make informed decisions on product roadmap.• Consulted on marketing strategy for the target US market.Projects & Achievements:• www.twinword.com/api - Developed PaaS NLP APIs.• www.twinword.com/ideas - Developed entire SaaS marketing tool.• www.twinword.com/writer - Developed entire web app for writing.• www.twinword.com/finder - Developed entire Chrome extension.• www.twinword.com/mind - Developed web and Facebook app.

• Developed and licensed a proprietary content management system (CMS) to clients in consumer sales, B2B, music, and nonprofits.• Created web applications with Docker containers on AWS Fargate, improving developer workflow, product scalability, and speed.• Wrote shell scripts to actively manage mission-critical servers in multi-premise setup, automating synchronization, backups, and failovers.Projects & Achievements:• www.codedpad.com - Developed entire web app for online notes.• www.volusi.com - Developed entire CMS with templating support.• www.ninedaysmore.com - Designed & migrated thousands of users.

Seattle, Wa, Us

• Advised management on purchase of new digital theater equipment.• Operated, troubleshot, and trained stage crew in sound and lighting.

• Designed UI/UX for smartphone apps, creating slices and assets.• Designed company logo and brand and developed web site.Projects & Achievements:• SmartCalc - Designed UI/UX of tip calculator for iPhone & Android.• BudgetMe - Prototyped UX of personal finance for smartphones.• Big Kitchen - Prototyped UX of meal-plan grocery list for smartphones.• iDrunk - Planned UX of cognitive abilities test for smartphones.• Math Alarm - Planned UX of math alarm clock for smartphones.• Calorie Counter - Planned UX of calorie counter for smartphones.

• Planned, designed, and created company web site mockup.• Consulted on web technologies, network, and services.

Computer Science And Engineering, Music Composition

Music & Worship