Senior System Administrator
Bengaluru, Karnataka, India
Capillary Technologies is a software product company, which provides cloud-based Omnichannel Customer Engagement, eCommerce platform, and related services for retailers and brands. It is headquartered in SingaporeBelow are the core (Direct) area of my callings• On-Going Compliance audit assistance (ISO, PCI & SOC2)• Coordinate and supervise IT staff members & Global/Central IT Support (Different location/region Offices)• Data Centre Migration (On-Prem to Data Centre) & maintains• Office re-location and structuring in terms of security and IT infra• Handle annual budget and ensure cost-effectiveness for the IT department and Communications (SIP/PRI, VOIP, ILL, ACS, VCS & Wireless)• Manages and coordinates all IT-related matters including data, wireless communications, mobile technology(MDM), telephony (On-prem & Cloud), security, and computer hardware and software• Trouble-shoots and solves problems related to hardware, software, and network problems• Researches and recommends acquisition of network hardware and software• Monitors network utilization and performance, implement procedures for network optimization, reliability, and availability• Structuring critical servers/Services & Maintaining (DC/AD, DHCP, DNS, Radius, DLP, AV, Patch Management & Gateway Firewall (UTM)• Periodic Scanning (VAPT) of N/Ws (Public & Private)• Identify problematic areas and implement strategic solutions in time• Build long term relationships with outside vendors for IT related products and services• Access Control and Administration (G-Suite & Office 365)