Shiladitya Shyamal G. Email and Phone Number
With over 20 years of professional experience in product management, I have honed a deep expertise in steering product strategies, leading cross-functional teams, and launching groundbreaking technology solutions across global markets. Currently serving as the Director of Product Management at Mastercard, my career is marked by a series of strategic roles that have significantly enhanced business performance and customer satisfaction on an international scale.My professional journey is defined by a robust skill set in product development, customer experience design, and go-to-market strategies, complemented by a strong proficiency in analytics, market research, and stakeholder management. At Mastercard, I spearheaded the launch of a numberless virtual credit card in partnership with key fintech players, which led to an increase in card issuance with select partners in Asia. Furthermore, I was instrumental in developing an AI mentor tool for small businesses, which rapidly advanced to a beta version following its successful market-testing phase. These initiatives not only emphasize my capability to innovate and execute but also my knack for harnessing the power of technology to meet evolving market needs. The Global Fintech Award received in 2023 at the Singapore Fintech Festival stands as a testament to our team's commitment to excellence and innovation.Educationally, I am backed by an MBA in Marketing and an advanced certification in Generative AI, alongside other qualifications from leading institutions including Stanford University and Google. These academic achievements complement my practical experiences, providing a strong theoretical and practical foundation that fuels my strategic approach. In every role, I bring forth transferable, cross-cultural skills, with a demonstrated adaptability to diverse and dynamic working environments. My career reflects a continuous learning path and an unwavering commitment to leading through change, making strategic decisions that align with long-term growth objectives. I am always open to connecting with fellow professionals who are enthusiastic about transforming industries through innovative technologies and strategic foresight. Let’s explore how we can drive future advancements together.
Mastercard
View- Website:
- mastercard.com
- Employees:
- 42669
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Director Product And Innovation, FoundryMastercardMumbai, Mh, In
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Director Product & InnovationMastercard Dec 2023 - PresentMumbai, Maharashtra, India• Led client & partner workshop for small business around product discovery and solutioning with Gen-AI tools, LLMs and proprietary products.• Lead the Innovators’ Garage with AI-powered products while collaborated with engineering, analytics, marketing, finance, legal and design teams to develop pricing models, financial models, business cases for identified opportunity and deliver innovative products at scale.
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Director Product ManagementMastercard May 2020 - Dec 2023Mumbai, Maharashtra, India• Strategized Digital First adoption & launched numberless virtual credit card with Issuers & fintech's leading to an increase of ~17% card issuance with few chosen partners in Asia.• Spearheaded OEM & fintech collaboration while building the BNPL solution and finally driving in over 1Mn merchant sign-ups and incremental gross revenue of $90Mn+ in a span of 6months within the region. • Implemented a Small & Medium Business playbook which led to 20%+ expansion in acquiring footprint and resulted in 34%+ surge in small business & fintech's joining the platform.• Developed a transformative loan discovery framework, which led to reducing cart abandonment by 18% & increased basket size with an incremental revenue 35%+ over a period of few weeks.• Responsible for User Research, New Product Development, Product Management, Design, & Go-to-market for various Strategic Programs.• Solve for customer pain points as a solution architect along with rapid prototyping and market test while converting pipeline opportunities into closed deals.• Initiated ESG and sustainability programs in the region, leading to the issuance of over 500,000 sustainable cards and winning the Global Fintech Awards 2023 at the Singapore Fintech Festival.
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Director Market Product ManagementMastercard Jul 2019 - Apr 2020Mumbai, Maharashtra, India• Passionate about leading cross-functional teams, fostering a strong team identity, and promoting a collaborative culture while working with developers & designers to come up with an MVP and driving incremental GDV from matured & evolved products at scale.• Working closely with sales to understand issuer, acquirer, merchant, and consumer needs while updating & informing them product roadmap.• Proven track record of managing technical software products from initiation to successful launch.• Demonstrated the ability to turn incomplete, conflicting, or ambiguous inputs into actionable plans.• Strong written and verbal communication skills, with a precise talent for articulating customer challenges.• Enhance Gross dollar volume of the card product portfolio & solution sets while recommending feature upgrade with market test & pilot, and leading commercialization across multiple geographies. • Building Thought leadership contents along with product narratives, research, reports, reviews, field sales materials as required
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Deputy General Manager - CommerceJio Feb 2016 - Jun 2019Mumbai Area, India• Spearheaded the strategic "Jio Mart" initiative to empower local small businesses, onboarding over a million merchants from 2016 to 2019.• Launched a B2B app for small merchants to digitize their supply chain, inventory, procurement, sales, and promotions, and facilitate access to capital, achieving an annual business volume of over INR 50 billion.• Enhanced product partnerships with brands, achieving over 30% growth in rural market penetration. -
Senior Manager - CommerceAirtel Business Dec 2011 - Jan 2016Gurugram, Haryana, India• Led Airtel’s strategic initiative for financial inclusion and digital domestic remittance, resulting in the onboarding of over 100,000 merchants, 200 million users, and more than INR 20 billion in annual remittance volume between 2011 and 2015.• Managed field cash for large MNCs, MFIs, FMCGs, fleet operators, and resellers while developing demand generation activities in rural areas and construction sites, achieving a 300% increase in rural market penetration. -
State Head Payment (Cards & Acquiring)Hdfc Bank Jun 2008 - Nov 2011• Drove the expansion of HDFC Bank's digital payment solutions across India, leading to the deployment of over 1 million POS devices and the issuance of more than 3 million credit cards in over 200 cities from 2007 to 2011. -
Zonal Sales ManagerVodafone India Nov 2004 - May 2008• Maximizing Market Share of the company with the optimum utilization of available resources. -
Sales ManagerReckitt Feb 2003 - Oct 2004• In Market Sales Secondary, and Primary along with Territory coverage extension. Distributor and Trade Management.
Shiladitya Shyamal G. Education Details
Frequently Asked Questions about Shiladitya Shyamal G.
What company does Shiladitya Shyamal G. work for?
Shiladitya Shyamal G. works for Mastercard
What is Shiladitya Shyamal G.'s role at the current company?
Shiladitya Shyamal G.'s current role is Director Product and Innovation, Foundry.
What schools did Shiladitya Shyamal G. attend?
Shiladitya Shyamal G. attended Indian Institute Of Management Ahmedabad, Indian Institute Of Engineering Science And Technology (Iiest), Shibpur, University Of Calcutta.
Who are Shiladitya Shyamal G.'s colleagues?
Shiladitya Shyamal G.'s colleagues are Peter Marčiš, Constantine Myrizas, Jane Zahrndt, Dory Labban, Paul Daniel Radu, Erica Rudin, Brooke Mcdonough.
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