I am an Agile Business Analyst and Software Product Manager, passionate about managing the product lifecycle to enhance the user experience. I lead innovation initiatives with a balance of business analysis, UX, market research and customer discovery. I am an Agile certified CSPO and CSM leader of high-performing teams.NOTABLE ACCOMPLISHMENTS▪Led a new product development from discovery to launch ▪Prioritized features and managed tradeoffs among customer experience, time-to-market and operational support▪Managed rollouts while determining readiness and addressing communication, training and production support▪Validated product market viability▪Ensured development of the right product, the right way▪Presenting to a wide variety of audiences including executives, technical leaders and end usersRECOMMENDATION EXCERPTS▪ "proven to be an extremely reliable, patient and a polished business analyst."▪ "attention to detail, superior customer service, technical know-how"▪ "a knack for getting the full scope of requirements from the team leaders and users"▪ "operated in multiple roles such as [BA] and [PM]... one of those “go to” guys... identifying areas that drive business value."▪ "builds excellent relationships with both business and technology"AREAS OF EXPERTISE Agile Application Development, Agile Methodologies, Acceptance Criteria, SQL, Business Process Improvement, Database Modeling, RPA, OCR, ITIL, Jira, Kanban, Leadership, Lean Six Sigma, Process Improvement, Product Strategy, Rally, Requirements Management, Scrum, SharePoint, Software Development, Software Development Life Cycle (SDLC), Software Product Management, Software Project Management, Stakeholder Management, Strategic Planning, Team Foundation Server (TFS), AxoSoft, Slack, Test Driven Development (TDD), UML, Use Cases, User Acceptance Testing (UAT), User Interface Prototyping, User Research, User Stories, Version One, Pragmatic Marketing, CBAP, Business Development
Listed skills include Business Analysis, Agile Methodologies, Visio, Requirements Gathering, and 32 others.