Shilan K. Email and Phone Number
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Shilan K. phone numbers
I am an Agile Business Analyst and Software Product Manager, passionate about managing the product lifecycle to enhance the user experience. I lead innovation initiatives with a balance of business analysis, UX, market research and customer discovery. I am an Agile certified CSPO and CSM leader of high-performing teams.NOTABLE ACCOMPLISHMENTS▪Led a new product development from discovery to launch ▪Prioritized features and managed tradeoffs among customer experience, time-to-market and operational support▪Managed rollouts while determining readiness and addressing communication, training and production support▪Validated product market viability▪Ensured development of the right product, the right way▪Presenting to a wide variety of audiences including executives, technical leaders and end usersRECOMMENDATION EXCERPTS▪ "proven to be an extremely reliable, patient and a polished business analyst."▪ "attention to detail, superior customer service, technical know-how"▪ "a knack for getting the full scope of requirements from the team leaders and users"▪ "operated in multiple roles such as [BA] and [PM]... one of those “go to” guys... identifying areas that drive business value."▪ "builds excellent relationships with both business and technology"AREAS OF EXPERTISE Agile Application Development, Agile Methodologies, Acceptance Criteria, SQL, Business Process Improvement, Database Modeling, RPA, OCR, ITIL, Jira, Kanban, Leadership, Lean Six Sigma, Process Improvement, Product Strategy, Rally, Requirements Management, Scrum, SharePoint, Software Development, Software Development Life Cycle (SDLC), Software Product Management, Software Project Management, Stakeholder Management, Strategic Planning, Team Foundation Server (TFS), AxoSoft, Slack, Test Driven Development (TDD), UML, Use Cases, User Acceptance Testing (UAT), User Interface Prototyping, User Research, User Stories, Version One, Pragmatic Marketing, CBAP, Business Development
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Product OwnerBioiq Apr 2020 - PresentAtlanta, Ga, Us• Define and contribute to the product strategy, create product roadmap, define product requirements and work directly with engineering, to launch new features, and enhancements.• Building Minimum Viable Product (MVP) and demonstrate to Internal and external stakeholders of early prototypes to key customers for a quick feedback loop. • Identify gaps and new initiatives through market research & competitive analysis and define the roadmap to include the key differentiators and fill the gaps with competition.
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Business Systems AnalystNasco Feb 2019 - Feb 2020Atlanta, Ga, Us• Successfully managed daily NASCO Development activities for Horizon, coordinated with NASCO IBM and IBM technical support teams regarding the development of enhancements and new projects for the organization, ensured All projects are delivered on time, on budget and meeting business objectives.• Established technical requirements for data, workflow, logical processes, platform environment software, and system interface; design configurations to support Integration solutions resulting in efficient and reusable solutions between NASCO products and BCBS Plans. -
Scrum Master (Agile Delivery Management)Zelis Healthcare Dec 2017 - Feb 2019Boston, Ma , UsLed several Scrum teams as part of an Agile transformation engagement to bring teams to Agile maturity.• Launched and led multiple API and Backend teams through the successful adoption and implementation of Agile methodologies via Scrum principles, fostering a collaborative and iterative work environment, resulting in increased productivity, improved quality, and faster time to market.• Coached Product Managers in understanding their role and responsibilities, enabling them to effectively prioritize and manage the product backlog via training sessions and workshops, resulting in the development of a customer-centric mindset that improved decision-making and the delivery of value-driven products.• Guided an Agile team in engaging in their first Program Increment Planning, enabling alignment of business goals, cross-team dependencies, and resource allocation, ensuring smooth execution and successful delivery of program increments.• Led one Agile team to a level of maturity where they no longer required an Agile Coach, enabling them to continue their Agile journey independently and sustainably. -
Senior Technical Business AnalystLincoln Financial Group Jun 2017 - Dec 2017Radnor, Pa, Us• Responsible for planning and prioritization of digital transformation initiatives across a Fortune 500 company implementing cutting edge technologies such as robotics process automation and optical character recognition. • Identifying new process opportunities across various business units and accurately analyzing and estimating new processes, quickly assessing feasible candidates to support cost cutting initiatives and enhance customer satisfaction.• Process modeling of both the As-Is and the To-Be processes (in BPMN) • • Work with technology teams to implement robotics process automation via Blue Prism, automation strategy and implementation, delivery, consulting, vendor relations management• Managing Multiple Vendor Relationships with Accenture, Captricity, & Cognizant • Understanding and documenting the business processes in detail where required.• Creating and documenting test procedures and scenarios for the pre-UAT phases using shift left principles.• Supporting the Operational Teams during UAT cycle. -
Business System AnalystCotiviti 2015 - 2017South Jordan, Ut, Us• Prioritization of IT tasks in an Agile environment using Rally, creating user stories, defects, tasks, and also engaging in backlog grooming, retros, and planning sessions• Responsible for providing IT strategic assessments considering organizational current solutions, industry best practices, IT and healthcare industry trends• Earned the trust to be the voice of the business to development teamResponsible for quickly analyzing executive project proposals to estimate IT scope, schedule and resources requirements• Project-based business analysis responsible for the elicitation, documentation, analyzation and validation of IT requirements• Works with IT solution architects and subject-matter experts to elicit and confirm technical requirements that drive to solution recommendations• Project-based analysis includes operational readiness models to support end-user adoption, communication, and continued IT service levels after implementation -
Senior Business Analyst / Product ManagerRentalstat 2013 - 2015RentalSTAT is a dynamic software consulting startup in the financial investment vertical space.• Provide agile project leadership and business analysis for enterprise projects using Agile / Scrum frameworks to deliver requirements.• Managed development of Business Intelligence (BI) reports for Asset Management and Traders.• Create new product strategies and roadmap to deliver highly reliable software products that are functional, scalable for internal/external customers.• Work cross-functionally with a diverse user group, and with senior management while defining a best in class product that solves real world problems.• Create UX/UI mockups and put together high-fidelity prototypes & wireframes.• Demo product functionality to stakeholders and customers to gather feedback for iteration growth. • Tools used include: Visio Pro, Mind Mapping, PowerPoint Storyboarding, SharePoint, Jira, TFS, Balsamiq, SAP Business Objects
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Senior Business AnalystCox Communications 2013 - 2013Atlanta, Ga, Us• Work directly with engineering teams and representing the voice of customer in the development process and continuously improving the product development process, incorporating lessons learned and best practices. -
Business Systems Analyst ConsultantThe Weather Channel 2012 - 2013Atlanta, Ga, UsDay to day activities are focused around The Weather Channel's web and mobile operations focused around monetization. Designed and delivered several innovative solutions using technological platforms and their capabilities as well as delivered operational excellence to support user base and revenue growth for The Weather Channel's digital properties.Software Applications: Google Doubleclick For Publishers, Omniture, JiraFocused on desktop web, mobile web, mobile apps (iOS & Android) -
Business Analyst ConsultantCnn - Turner Broadcasting Systems. 2004 - 2012Atlanta, Georgia, Us• Member of an enterprise applications department serving as an internal consultant and system implementer for all of Turner business units including News, Entertainment, and Corporate. • Implemented internally developed Web applications• Facilitate communication between IT and business units including project requests, resource allocation, project prioritization, open issues and resolutions• Facilitate analysis meetings with customer to establish and prioritize business and system requirements• Develop detailed data and functional design document specifications• Review test plans and perform ad hoc testing. Coordinate and participate in User Acceptance testing and Usability testing• Identify customer-training requests; create training material, train customers in large and small group settings -
Business AnalystSage Software Inc. 2003 - 2004Analyzed the existing functionality and business processes of each portfolio company. Helped define a strategy for building out features for financial products hosted by each portfolio company. Supported existing businesses in business analysis, project management, content management and strategy, and quality assurance.
Shilan K. Skills
Shilan K. Education Details
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Product InstituteProduct Management Core Curriculum -
Keller Graduate School Of Management Of Devry University (Mba)General
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Georgia State University - J. Mack Robinson College Of BusinessComputer And Information Sciences And Support Services
Frequently Asked Questions about Shilan K.
What company does Shilan K. work for?
Shilan K. works for Bioiq
What is Shilan K.'s role at the current company?
Shilan K.'s current role is Product Owner /Business Analyst /Consulting/Scrum Master.
What is Shilan K.'s email address?
Shilan K.'s email address is sh****@****ail.com
What is Shilan K.'s direct phone number?
Shilan K.'s direct phone number is +140427*****
What schools did Shilan K. attend?
Shilan K. attended Product Institute, Keller Graduate School Of Management Of Devry University (Mba), Georgia State University - J. Mack Robinson College Of Business.
What are some of Shilan K.'s interests?
Shilan K. has interest in Commodities Markets, Entrepreneurship, Television, Venture Capital, Seed Funding, The New York Times, Startups, Google, Gawker.
What skills is Shilan K. known for?
Shilan K. has skills like Business Analysis, Agile Methodologies, Visio, Requirements Gathering, Project Management, Business Process, Business Development, Requirements Analysis, Leadership, Software Project Management, Software Development Life Cycle, Enterprise Software.
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