Steve Hilbert Email and Phone Number

Provide Technical and Project Leadership to IT Initiatives across the Organization, as a Senior Program Manager at Veritas leading large-scale Global IT FedRAMP & HR implementations projects across and various verticals supporting applications teams and infrastructure.

As a Sr Technical Program Manager for Global Infrastructure, responsible for the design, development, and deployment of server racks used by Twitch around the globe for their services (Including Network & Edge & Security). Collaborating closely with software engineering teams diving deep into analytics and performance matrix to identify new hardware that can improve performance and support the growth of demand that Twitch encountered during the pandemic and future.Successfully led hardware transition programs, managing the transition of rack designs to alternate vendors (ODMs) while effectively managing hardware forecasts and future planning with new and existing suppliers. Also played a critical role in managing the build-out of new data center facilities, delivering 23 new sites to date and updating Data Centers to meet Red Zone Security Requirements.Working in close collaboration with AWS, ensuring that all Twitch/IVS/AWS hardware development aligns with the highest security standards outlined by the business. Created comprehensive run books and best practices for the introduction of new hardware across the Twitch fleet, ensuring a smooth and efficient transition process.As a senior TPM, lead (NPI) new product introductions and manage hardware design lifecycles and replacement initiatives across Twitch and AWS's global infrastructure, ensuring that hardware meets certification and compliance requirements. Contributions have played a key role in the continued success of Twitch's global infrastructure bringing new processes to speed delivery to market.Overall, extensive experience in hardware design, development, and deployment, coupled with the ability to collaborate effectively with cross-functional teams, has earned a reputation as a trusted leader in the field. Thrives in challenging environments and is committed to delivering results of the highest quality and reliability.

As a Global Program Manager, responsible for leading the delivery of the CloudPay International Payroll & Finance Systems. Successfully led the consolidation effort to replace existing payroll and HR systems, such as ADP, Workday, Paychex, Gusto, and others to meet Compliance and regulatory requirements around the world.Effectively managed delivery teams located around the world, including San Francisco, Dublin, London, Singapore, and other locations. Proven track record of delivering successful projects on-time and within budget.In addition to managing delivery teams, managed vendor relationships and ensured successful product delivery across the organization. Provides expert guidance on integration efforts with data sources that may require PI information. Works closely with security teams to implement SSO tools across the entire suite of CloudPay products, ensuring the highest level of security for clients.As part of the commitment to continuous improvement, developed an Operational Playbook for future implementations of CloudPay tools. This playbook has become a valuable resource for ensuring successful implementations across the organization.Experience in global program management, vendor management, and product delivery, coupled with the ability to collaborate effectively with cross-functional teams, has earned a reputation as a trusted leader in the field. Dedicated to delivering exceptional results and providing the highest level of service to clients.

As a Senior Program Manager at Ministry Brands, led transformation efforts for large-scale IT implementation projects across 42 companies/brands and various verticals. Oversaw the overall Salesforce/Intacct/Marketo/Ceridian/Concur implementation on the technical platform for these SaaS brands.Formulated, organized, and monitored inter-connected projects and coordinated cross-project activities while deciding on suitable strategies and objectives. Managed and evaluated project managers and other staff, including responsibility for the program's people and vendors. Developed and controlled deadlines, budgets, and activities, and applied change, risk, and resource management techniques.Assessed program performance with the aim of maximizing ROI and implemented necessary improvements.

As a Technical Lead, providing product ownership and oversight for advanced concepts integration projects. Expertise includes designing and implementing Salesforce solutions and integration with SAP for the strategic development teams, including dashboards and Tableau reports for strategic development pipeline data.In the role, managing on-site vendor activities with HCL and coordinating between partners and core Mattel teams. Also providing oversight for onshore and offshore development teams for Android/IOS applications.Furthermore, leading security assessments of mobile applications and AWS/Google Cloud/Azure assets to ensure compliance with GDPR and industry standards. Additionally, supporting machine learning initiatives for connected products at both Mattel and Fisher-Price.Overall, committed to delivering high-quality technical solutions that meet the needs of clients and ensure successful project outcomes.

As a Program Manager, responsible for the communications and delivery of enterprise applications, change management, and data governance. Key achievements include:Successfully managed global teams from Oracle, Informatica, Cognizant, and First American for the design and implementation of Master Data Management across multiple business and application channels.Led the enterprise application migration of 2500+ servers, transitioning from physical environments to Azure and decommissioning.Mentored and trained project managers and scrum masters to promote career growth within the organization.Led Salesforce executive steering committees, providing guidance on best practices and driving product, system, business unit, and partner integrations.Managed CISO projects focusing on application vulnerabilities and user access restrictions.Developed communication plans for enterprise IT roadmaps, detailing planning and execution via intranet, email, and steering committee meetings.Managed project team responsible for application audits across global development teams in India and the US.Provided weekly direct updates to First American CIO and Oracle executive teams regarding product roadmap and critical issues.Oversaw program/project budgets of $30 million or more, providing monthly updates to finance and accounting leadership.Oversaw successful delivery of key compliance and regulatory programs and projects, such as Integrated Mortgage Disclosures (IMD), required by the Fed to meet new Aug/Oct 2015 rules. This project was selected as the PMI Project of the Year submission in 2016.

Product Owner for Enterprise Reporting Solutions for Dealer NetworkLed Oracle BI Replatforming initiative, combining information from multiple Business Units (TFS/TEMA/TMS)Worked closely with top-tier vendors, such as Oracle and Ascentt, to deliver complex server solutions to support an ever-growing integration environmentPossess extensive knowledge of Data Warehouse architecture (Hardware – Exalytics & Software – TimesTen) and ETL processesDeep understanding of Business Intelligence ETL and reporting tools and proceduresActed as a liaison with the Project Management Office and appropriate Executive Leadership to provide direction and guidance related to best practices.

As a Cross-Functional Finance Program Manager, successfully manage the overall performance and delivery of complex projects with budgets up to $6 million, ensuring scope, schedule, risk, issues, and budget are effectively managed.As SAP Program Manager, lead the deployment, integration, and enhancement of the SAP environment while conducting application reviews, audits, and security upgrades.As Program Manager for SMS (Supplier Management System), oversee all projects delivered for the system that handles over $14 billion dollars in content supplier payments annually.As Program Manager for EPS (Enterprise Payment System), manage projects delivering monthly commissions to third-party resellers and installers, with payments ranging from $20-$40 million per month.Provide clear and consistent communication of project status to both internal IT teams and executive stakeholders, ensuring issues and risks are identified and mitigated in a timely manner.Continuously measure results and monitor key performance indicators throughout the project lifecycle to ensure project objectives are met.