* Responsible for ISF Filing, AMS, Airfreight Imports, Ocean Imports (Container Load and LCL), Customs Entries and other government agencies clearances* Review of commercial documents and keying of entries* Compile and prepare commercial documents for entry processing* Audit import documents such as entry summaries, commercial invoices, certificates of origin and other documents supporting US imports* Maintain and develop positive relationships with assigned accounts- provide clients with daily shipment status* Tracking and tracing shipments with steamship lines and airlines* Responsible for client billing.. etc

Contacting outside vendors, customer care  & creating a relationship that makes the individual feel like they are the most important and top priority· Responsible  of accounts receivable, accounts payable, payroll administration, collections, financial reconciliation, and material sourcing · Manage all aspects of customer accounts, to include research and resolution of billing issues, as well as follow up of product returns and load diversions· Handle all building violations and coordinate re-inspections with City Inspectors· Keep track of all mechanic and dispatch them to their appropriate service calls · Use problem solving techniques to resolve issues, know when to engage others· Use of SAP, JWS, Main frame, and Systech software· Set up and maintain customer master price list for external and internal sales in multiple systems· Maintain all customer master files as it pertains to fuel surcharge, freight, set up of new ship to locations· Run weekly and monthly reports; utilizing environmentally friendly methods of distributing to internal customers· Request proof of deliveries from haulers; coordinate with Logistics Department on all freight related matters· Copy, file, search archives and retrieve tickets for assigned account· Cross-train and provide support in multiple capacities within the department

Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.· Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs and Border Protection (CBP), agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to CBP and transportation.· Maintain relationships with correspondent brokers, the company, and other service providers to ensure that agents exceed the customers' service requirements.· Resolve banking and letter of credit problems. Advise customers on payment terms.· Resolve billing issues and ensure that invoicing and vendor payments are billed accurately.· Complete accurate data input or corrections into computer files.· Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.· Develop rates and/or provide quotes for the movement of freight. Research and negotiate carrier rates.· Resolve billing issues; coordinate post entry activity on customer's behalf. · When requested, will accompany managers/supervisors on customer calls· Provided customer expertise in printing, signs and graphics and shipping · Ensures all customer problems are resolved quickly and to the satisfaction of the customer · Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels · Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents · Ensures confidentiality of customer data and careful handling of documents, media, and packages· Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change·  Takes preemptive action to prevent errors and waste · Completes required financial paperw

Customer service, filling, faxing, phones, scanning, data entry, MS office Excel, outlook, PowerPoint, etc