I am a skilled financial aid professional adept at providing targeted and customized student services offerings at higher education levels. I have a keen understanding of the certification, disbursement, monitoring, and auditing of federal and state loan programs. I demonstrate knowledge in counseling students and families on all financial aid processes and procedures while fostering a supportive environment for navigating more complex processes and systems. I am known for excellence in client service and team leadership aligning regulatory and organizational guidelines to create positive financial outcomes for students and families.KEY SKILLS:Financial Aid Management | Policy Implementation | Budget Management | Federal & State Regulations | Student Support | Regulatory Compliance | Loan Audit | FAFSA | Student Counseling | Data Analysis | Team LeadershipTECHNICAL & PROGRAM EXPERTISE:Banner | Argos | EDconnect | NSLDS | COD | BCM | FAFSA | TEACH Grant | Nolij | Hyperion | AES | FERPA | Title IV | Federal PLUS loans | Private Loans | PA State Grant Program | Federal Work Study