Shilpa Colangelo Email & Phone Number

Orlando, Florida, United States

-Work closely with the project’s management team to ensure all processes run smoothly-Set and attend project meetings, managing invites, locations, agendas, and minute taking as well as distributing notes and ensuring action points are sent with deadlines-Chase actions and outputs to ensure they are completed-Coordinate mock-ups, play tests, ride throughs, vendor liaison meetings and client visits, ensuring a positive, collaborative working environment-Ensure adherence to scopes of work, schedules, deliverables matrices and other documentation under the supervision of the Project’s management team-Maintain documentation and report on progress, risks, and anomalies, alerting the Project’s management team to deviations from the plan-Act as day-to-day support to the project team, running business errands, co-ordinating communication and solving problems to assist the success of the project-Capture projects learns and contribute to the post project review process

Orlando, Florida, United States

-Performs data collection and analysis, in compliance with regulatory requirements, to verify and reconcile student enrollments for various stakeholder accounts-Serve as a consultant to associated partners and help mitigate risks and implement risk/change management strategies-Facilitate cross-functional team meetings both internally and externally with stakeholders to collaborate and identify areas of opportunities as they relate to student enrollment numbers and trends-Formulate reports from CRM to efficiently pull data based on stakeholder requests -Organize innovative projects and initiatives that enhance the data information management experience for efficient data upkeep in the CRM (Salesforce)

Orlando, Florida Area

-Analyze quantitative and qualitative data to understand the performance of the academic program and provide recommendations to continue additional growth- Serve as a consultant to the external partner and internal cross-functional team- Attend regular meetings to maintain professional client partnership and present data findings and analysis-Manage projects focused on increasing retention for academic programs-Identify and create risk management strategies to maintain program success-Creative scope management based on stakeholder needs

Orlando, Florida Area

- Work with over 400 online, distance learning college students as their student advisor throughout their educational journey - Monitored customer success with CRMs such as Salesforce and corroborated active client engagement- Maintain communication plan to ensure quality service is delivered to the students to help guide them through their degree program - Maintain detailed records and innovate new processes to create more efficient procedures - Train new student support specialists to help coach them on successes from personal experiences

800 N Mercy Drive #4, Orlando, Fl 32808

-Communicate, assign, and follow up within departments of EPD to edit Document Operating Guidelines, Standard Operating Procedures, and Work Instructions-Create spreadsheets to organize and keep track of documents -Shadow various departments including National Pollution Discharge Elimination System, Lake Management, GreenPLACE, and Natural Resource Management to learn skills ranging from GIS to outdoor Field Work

1000 Holt Ave. Winter Park, Fl 32789

-Execute and assist 500+ students in launch of new general education program -Advise 120+ students with academic affairs-Organize and create student driven events on campus focusing on community engagement-Build and maintain web content and social media campaigns focusing on student engagement

1000 Holt Ave. Winter Park, Fl 32789

-Researched and developed orientation programs for both summer and fall for incoming first year students-Supervised 60+ peer mentors with leadership training -Coached students academically and socially to maximize Rollins experience-Edited and managed Rollins College Office of Student Success web content and social media content -Advised incoming students and parents with orientation and transition to Rollins

1000 Holt Ave. Winter Park, Fl 32789

-Led tours of campus for college visitors and participated in information panels -Informed potential students about Rollins community and College life

1000 Holt Ave. Winter Park, Fl 32789

-Assisted with execution of events during week-long orientation for incoming class of 200+ students-Identified high-risk behaviors in students, working alongside team to intervene and recommend-Advocated for 16 first-year students during their transition to college life-Facilitated group discussions and fostered sense of belonging to students

541 North Alafaya Trail, Orlando, Fl 32828

-Recruited customers to take surveys on upcoming movie previews while motivating co-workers to full-fill daily quota requirements-Monitor site for closing shift and provide report for end-of-day quotas

121 Central Park Pl, Sanford, Fl 32771

-Developed programs to create spreadsheets for work orders in engineering department and other departments

Post Graduate Certificate, Marketing Communication

Master'S Degree, Project Management, 4.0

Bachelor'S Degree, Environmental Studies And Studio Art

Activities and Societies: Non Compis Mentis, Eco-Rollins, Student Success, Student Affairs, DESI

High School, Bioengineering And Biomedical Engineering, 4.083

Activities and Societies: Crew and National Honor Society