Shilpa Kulkarni's Location
Yorba Linda, California, United States, United States
Shilpa Kulkarni's Contact Details
Shilpa Kulkarni work email
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Shilpa Kulkarni personal email
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About Shilpa Kulkarni
I am an experienced IT leader with over 18 years of global experience in the US, UK, and India. I've worked for Global high-tech, multi billion dollar companies across various domains, including Big Data Analytics, Cyber Security, Storage, Wireless and Telecom, AWS Cloud, eCommerce, Payroll, and Tax industries.I have Master of Science in Mobile/Wireless Communication from Oxford Brookes University, Oxford, UK and certifications in Program/Portfolio Management such as P.M.P. and CAL (Certified Agile Leader). I've held leadership roles in Program Management, Application Delivery, Software Quality, and Release Management at Fortune 500 companies like ADP, Ingram Micro, T-Mobile, Microsoft, Symantec, and Barracuda Networks. I have a proven track record of driving complex digital transformational products and services through the entire software development lifecycle, delivering consistently quality products to customers.My mantra has been, getting the work done to deliver value to the customer through collaboration, technology innovation, coaching, stakeholder management and effective communication. Strengths: • Technical Project, Program and Portfolio Management: Initiation, Budgeting /Fiscal Planning Resource Planning, Scope Management, Risk & Issue Management, Stakeholder Management, Quality Control, Status Communications, Deployment & Closure• Software Application and Product Delivery Management: Requirement Analysis, Scope, Design, Development and Deployment/Delivery, Customer Engagement and Postproduction Support• SDLC Methodologies: Waterfall & Agile Scrum, Kanban • Quality Assurance Management: Automation and Manual• Release, Build and Change Management: Data standardization & conversion, strategic offshore delivery partnerships, multi-location and data center deployments, Business cutover planning & coordination, including downtime procedures• People Management: Hiring, team building and mentoring, proven and effective cross functional team coordination and delivery, resource planning and development.
Shilpa Kulkarni Work Experience Details
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Director Of Product DevelopmentAdpYorba Linda, Ca, Us -
Sr. Technical Program Management LeaderNvidia Nov 2024 - PresentSanta Clara, Ca, Us -
Director Application DevelopmentAdp Oct 2021 - Oct 2024Roseland, New Jersey, Us• Led digital transformation and migration of ADP's legacy Tax Engine to AWS Cloud-based serverless architecture, with 21M annual budget. • Developed the application framework with quality code and deployment strategies to complete initial migration of 260K+ clients - out of 1M, spanning across 35 US States in 15 months.• Led and delivered critical 4 modules of the program, including Payment and UX/UI on Cloud infrastructure with high code quality, 90% component test. Payment integrates with Money Movement system responsible for moving up to $2.4 Trillion between clients and IRS. Promoted and incorporated latest and researched OneUX design principals for UI development, received high usability rating by the users on Pendo.• Coordinated and hosted program level Sprint Demo with all stakeholders, Dev leaders, Product, Business Users. These sessions helped align cross functionally on integrations, requirements, scope, timeline, and quality across modules. This effort improved user engagement and satisfaction ratings by 3x.• Champion advocate and implementor of Agile Project Management tools such as JIRA for planning, effort estimation, resource estimation with forecasting, budgeting, tracking, dependency mapping and mitigating the gaps across multiple programs and projects. Implemented multiple Dashboards to provide transparency and status update suitable for technical and non-technical stakeholders and executives.• Introduced Agile Release Train Process, established Dev and QA standards, and set up automation with CI/CD, which cut the time to market by 50%.• Hired, trained, managed, and mentored 3 high performing Scrum teams across 3 time zones. • Initiated and executed integration of MS Copilot (Generative AI) for everyday development on a pilot developer group for Java and Python applications. Reported executive management 15% gain in developer productivity, which resulted in widespread adoption across multiple business units.
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Director Program ManagementAdp Sep 2017 - Sep 2021Roseland, New Jersey, Us• Cross Functional Program Leader and Chief of Staff to VP of Engineering – assimilating and presenting to various stakeholders and executives at weekly portfolio/Program review, creating materials for operations review at CTO and BU President level.• Championed and improved all aspects of PMO governance and process: intake, change management, budget/scope mgmt. and building quality artifacts. Coached and trained project managers on best practices.• Below are some of the global, cross functional programs led by me in matrix organization across multiple products of Compliance Solutions both internal and external facing, in an effort to modernize, increase revenue and effectively manage portfolio financial and spend, CapEx/OpEx:o Led and managed ADP’s Wisely Payment Card migration program budgeted $4M, which eliminated the cost paid to Visa for DPS processing and generated 20M in revenue.o CS DevOps Digital Transformation/PaaS ($4m): This program ran across Compliance Solutions Business unit with goal to Federate Services and enable R&D teams to quickly build, configure, monitor and scale infrastructure required to release products in ADP's private Cloud through a highly simplified, optimal and fully federated experience. This effort saved DevOps orgs maintenance budget from 50% to 20% within a year (CapEx to OpEx).o Managed and fully automated Change Management process through Jira using AutoCO method enabling higher quality and faster time to market, saved 3-day manual process to an hour.o RHEL and DB Upgrade: Successfully completed yearlong, time sensitive, complex infrastructure upgrade, across multiple products with varying priorities and release cycles while maintaining business as usual, controlling cost, continuous cross functional communication with zero outage.o Championed corporate level Project Management Tool’s Transition from Rally to Atlassian Jira for tracking, Initiatives, Resources, Time, Budget and Effort for Agile Scrum teams.
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Global Program Manager - World Wide IsIngram Micro Mar 2012 - Aug 2017Irvine, Ca, UsLed the global delivery of Ingram Micro’s Online eCommerce Web Portal, with new features, enhancements, and upgrades on various platforms such as Cloud, Desktop, Mobile Apps and CRM, generating >$2B in yearly revenues across 3 data centers, 30 countries.Managed country specific business interests, priorities, environments, and milestones to achieve highest quality product and customer satisfaction.• Achievements: Lead the QA, Release and build teams to adopt modern Application Lifecycle Management process and use Continuous Integration and Continuous Delivery (Automation) model using Jenkins and reduced deployment time and planned outage by 75%.• Successfully deployed 60 releases and about 120 off-cycle releases and patches across the globe and reduced global un-planned outage by 25-30% and post deployment critical issues by 50%.• Coordinated and streamlined business User Acceptance Test of 30+ countries before and after deployments that improved customer satisfaction and reduced post deployment defects.• Awarded with Above and Beyond Employee Star Performer in 2014 by the CIO. -
Sr. Engineer, System Design & StrategyT-Mobile Usa Apr 2011 - Mar 2012Bellevue, Wa, UsT-Mobile USA, Inc. the wireless subsidiary of Deutsche Telekom AG is a leading global provider for mobile communications services across the US with strong 30 million subscriber baseResponsibilities:• Validating and designing T-Mobile's Packet Core Network, which includes online/offline charging systems (PCRF) for Data, WAP gate way, SGSN, GGSN, content adaptation and optimization (Harmony) for mobile internet services• Preparing tests and diagnostic programs, designing test topology for equipment and completing design specifications and procedures for new products• Assisting in product’s technical and deployment requirements gathering and developing technical solutions, assisting with the development of the System Design Document (SDD), test plans, tools and procedures• Leading, planning and executing first office application validation efforts; providing SME support to other technical team members during initial market deployments. Implementing technical migration and acceptance test criteria • Providing core network expertise to operational support teams Skills and Tools used:• Advanced understanding and experience in TCP/IP, AAA (Radius and Diameter), LDAP• Thorough knowledge of WLAN 802.11 G/B/N /GSM/GPRS/UMTS/IP network service design, call flows, integration, ops & maintenance • Network troubleshooting and automation tools: Wireshark, QC, tcpdump, Unix and Network traffic generating tools• Working knowledge of VMWare environment -
Project LeadMicrosoft Aug 2010 - Apr 2011Redmond, Washington, UsProject Titles: Lync Server 2010 Gateway and SIP Trunking Interoperability Certification TestMicrosoft’s Unified Communications (UC) is used for integrating the user experiences traditionally associated with the telephone services such as phone calls, voice mail, and conferencing, with computing services such as email, instant messaging, calendaring.Responsibilities:• Coordinated with test partners, project managers and client side managers and team members during the entire test execution and certification phase. Generated test reports and tracked and filed defects• Mentored juniors and lead the entire integration test cycle from design phase until release phase• Conducted Gateway Certification test: to verify all features that enhanced SIP-PSTN Gateway must meet the interoperation requirements with Mediation Server/Microsoft® Office Lync Server 2010• Conducted SIP Trunk Certification test: enabled an enterprise to connect their on-premise voice network implemented by Microsoft Office Communications Server (MCS) to a service provider offering PSTN origination, termination, and emergency services by making use of the SIP protocol• Identified integration test case scenarios to test the system’s functionality with the other components• Designed, created and tested performance, stress, and boundary conditions • Set up the lab for interoperability test and certification with 3rd party gateways and service providers• Configured Lync Servers, Gateways, PSTN and Analog phone devices and Router with VPN for Interoperability test• Tested and troubleshoot using extensive SIP call flows and networking knowledgeSkills and Tools used:• Extensive knowledge of SIP call flows and protocols - Inbound & Outbound calls, DNS support, SIP forking, Early media and PRACK, ISDN Mapping, TLS/TCP, RTP/SRTP, SIP OPTIONS, REFER transfer, Media bypass, call parking and SDP parsing • Lync Server, Wireshark, PSTN Simulator• Link Interoperability Test Tool (LITT) for automation -
Manager: Integration, Releases, Qa, Build And Support TeamsSymantec Sep 2007 - Apr 2010San Jose, California, Us• Managed entire QA, Build, Release and Support teams for 2 crucial projects: NarusInsight Solution for Cyber Protection and NarusInsight Solution for Traffic Management; reported directly to the Director of Engineering• Tasks performed: resource planning, preparing test strategy, updating project schedule for QA, feature allocation, defects management (using Mantis and Mercury QC), build management and scheduling automated tests (using QC and Perl), status reporting, and updating project and product management personnel on daily and weekly basis using excel reports and QC and other in-house process templates• Worked closely with onsite and offshore teams• Mentored QA team on technical front; also contributed in recruitment process for hiring new engineers• As a member of technical review team reviewed and provided comments on technical docs – Requirement Doc, Functional Spec, Design Spec, Test Spec, Technical Publication Guides• Directly reported to Delivery Manager on behalf of Integration and Maintenance/Sustenance teams • As a Maintenance Team Lead, was responsible for entire Maintenance release of NarusInsight, which included releasing patches, handling customer tickets for evaluating defects, and accordingly planning tests and authoring release notes; during this period the company changed SDLC model from Waterfall to Agile; assumed additional responsibility to train new and existing team members for new processes and workflows, contributed to process improvement as and when requiredTools & Utilities: Agile methodology (Scrum master), Release and Delivery Management, Microsoft Project, IXIA, Shenick, TCP/IP, VOIP, HTTP, WLAN, Network Attacks, Project Management tools and processes, Unix, Cisco router 7200 and 7600, Juniper M20, Cisco Guard, Arcsight, SNMP, DNS based network attacks, IANA, tcpdump, tcpreplay, mergecap, tcprewrite, wireshark, ethereal, track (mantis), QC, SQL, IBM DB2 and Oracle queries (both GUI and CLI) -
Software Qa Team LeadNess Technologies (India) Pvt. Ltd. Sep 2006 - Sep 2007Project title: NarusInsight Cyber Protection (CP)Client Name: Narus Networks Pvt. Ltd, (Narus Inc. USA)NarusInsight Cyber Protection (CP) is the industry’s most advanced high-performance IP security system protecting the world’s largest carrier-class networks from the edge through the core. CP offers protection against all types of attacks, including protocol-abuse and network-abuse. Responsibilities:• Team lead of test unit, comprising of 7 members, for System integration for CP (BGP Security, Signal Processing based Anomaly Detection, Mitigation Using Cisco Guard, Blackholing, Traffic Analysis, SNMP Analysis, IP Spoofing, Entity analysis and Notifications using third party tool ArcSight) & Traffic Management (VOIP Security)• Designed Test Spec documents, tested CP for several test types: Functional, Performance, Stress, Sanity, Load • On boarded and mentored and managed new recruits• Delivered functional ‘Proof of Concept’ for Test Automation team • Setup lab and test bed; tested and evaluated defects• Travelled onsite to Mt. View, CA for performance benchmarking of CP• Executed Load, Performance and Stress extensively on Narus Security and Traffic Management appsTools & Utilities: Microsoft Project, IXIA, Shenick, TCP/IP, VOIP, Network Attacks (DDoS, WORM, BGP Prefix Hijacking, Project management tools & processes, Unix, Cisco router 7200 & 7600, Juniper M20, Cisco Guard (using ACL & Blackhole), Arcsight, tcpdump, tcpreplay, mergecap, tcprewrite, Wireshark, Ethereal, track (mantis) -
Software Engineer And Performance TesterNetcontinuuam Pvt Ltd (Barracuda Networks) Feb 2005 - Sep 2006NetContinuum Secure Application Gateway enables IT professionals to comprehensively secure high-value applications in the data centre. NetContinuum Web Application firewalls secure mission-critical applications and protect against identity theft, data theft, application disruption and fraud. Responsibilities:• Automated key features using Perl & EXPECT scripting languages & updated them for each release• Tested performance of the NetContinuum Gateway using Spirent Avalanche tool• Tested the features in the Security Gateways such as Mail Protocol, Templates and NC-GUI and CLI• Exported the log generated by the NetContinuum Security Gateway to a third party log analyzer, Network Security Analyser (NSA) from EIQ Networks
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Trainee EngineerIsro - Indian Space Research Organization Jan 2002 - Sep 2002Bengaluru, Karnataka, InProject Title: L- Band Auto tracking of Helicopters Responsibilities:• Provided inputs to the design team, evaluated accuracy and linearity of tracking systems, documented testing process and ensured quality of project deliverables• Acquired and analyzed data to measure the precision of tracking systems and radars• Tested avionics systems for fault tolerance using proprietary tools and techniques• Provided active feedback to the design & development team • Coordinated project activities with both hardware and software teams to ensure realization of project milestones
Shilpa Kulkarni Skills
Requirements Analysis
Release Management
Test Automation
Test Planning
Sdlc
Linux
C
Data Center
Perl
Networking
Performance Testing
Configuration Management
Agile Methodologies
Resource Management
Regression Testing
Quality Center
Scrum
Team Leadership
Quality Assurance
Tcp/ip
Testing
Cross Functional Team Leadership
Change Management
Universal Mobile Telecommunications System
Software Quality Assurance
Sql
Management
Project Management
Software Development Life Cycle
Software Development
Policy And Charging Rules Function
Unix
It Project And Program Management
Software Project Management
Executive Reporting
Integration
Internet Protocol Suite
Mobile Technology
Manual Testing
Shilpa Kulkarni Education Details
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Oxford Brookes UniversityHigh Speed Mobile And Telecommunication Networks -
Guru Nanak Dev Engineering College, BidarElectronics And Communications
Frequently Asked Questions about Shilpa Kulkarni
What company does Shilpa Kulkarni work for?
Shilpa Kulkarni works for Adp
What is Shilpa Kulkarni's role at the current company?
Shilpa Kulkarni's current role is Director Of Product Development.
What is Shilpa Kulkarni's email address?
Shilpa Kulkarni's email address is ca****@****adp.com
What schools did Shilpa Kulkarni attend?
Shilpa Kulkarni attended Oxford Brookes University, Guru Nanak Dev Engineering College, Bidar.
What skills is Shilpa Kulkarni known for?
Shilpa Kulkarni has skills like Requirements Analysis, Release Management, Test Automation, Test Planning, Sdlc, Linux, C, Data Center, Perl, Networking, Performance Testing, Configuration Management.
Who are Shilpa Kulkarni's colleagues?
Shilpa Kulkarni's colleagues are Annmarie Vargas, Ahlam Al-Khalidi, Oneziwe Kolanisi, Sarah S., Kathy Richards, Şerife Avcı, Vanice Carneiro.
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