Client: MBSi Corp., headquartered in Phoenix, AZ• Responsible for managing and mentoring a team of 30 consultants to refine, develop, test and release of multiple product backlog items.• Worked as a lead business analyst to help the team in identifying the gaps and ease the flow of recovery flow in main application (RC) as well as integrated application (RCM, Switch, Vendor Connect and legacy application (irepo))• Conducted meetings with existing stakeholders, business team, sales team etc. to identify the gaps in the existing process and to identify the potential areas of improvements for the current process.• Worked on converting business requirements into use cases and user stories that can be easily worked on in a scrum environment. • Analyzing high priority requirements for implementation. Worked closely with technical staff to ensure requirements were fully understood and prioritized.• Facilitated Daily Scrum meetings, sprint planning and sprint review meetings to keep the project from being delayed by any bottlenecks that might occur. • Played multiple roles while handling the projects as a Business Analyst, technical and functional subject matter expert along with review of scope with the business key holders.• Managing bandwidth of the team by evaluating their knowledge base and assigning tasks accordingly.• Worked with the QA teams during testing phase of the project by assisting them in creating test cases and test scenarios for the project.

Client: Welspun GroupTook part in the design and development of Ntranga (CWMS) for welspun group of companies starting from the starch which has been build using java technology.• I am the single point of contact between the Welspun group stakeholders and Ntranga team for implementation and support.• Researched on labour laws for contract workforce in India and designed the application based on the Indian labour laws for managing the contract workforce.• Gathered the requirements from client and prepared Functional Design Documents. • Designed all statutory reports required for principal employer and contractors• Coordinating with development team, explaining the requirements and getting it developed within the specified timelines.• Carrying out Functional testing and also involved in preparing and executing Test Cases.• Giving Demos to prospects and also conducting training sessions to clients• Took complete responsibility of End to End implementation of CWMS to Welspun Group companies.

Extensive experience in gathering requirement, Sizing the Requirement and Unit Testing. Prepared business requirement document (BRD), analyzed and converted business requirements into functional specifications.Created functional design documents and explained it to development and testing team.Prepared process flow charts using MS Visio.Prepared customer product manual using MS Word and prepared presentation for quick guide of the product for India payroll, personal administration and leave management.Designed and developed project templates based on SDLC Methodology.Ensure the communication flows timely, accurately and efficiently across multiple projects stake holders, Development and Database team.Performing go-live activities and checking data components for completeness & correctness after each data loads and testing factsheets for bugs/fixes during implementation.Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design.And I was involved in the complete End to end implementation of Ntranga HCM product to 3 clients.Modules implemented:Personnel AdministrationLeave managementPayroll management

• Taking care of Recruitment & selection procedure through various sources.• Handling Joining formality of the employees, induction, issuing letters & documentation, salary account opening, etc.• Providing and arranging for proper Induction to the new joiners into the system to give them a better understanding and feel of the organizational culture and make them feel easy to be into the system• Tracking Leave and attendance of all the employees.• Handling timely Confirmation, Performance management & appraisal system.• Processing the payroll, monitoring PF, ESIC, Salary and other statutory compliance. • Establishing good relationship among employees, resolving their queries and following up with them to ensure maximum employee satisfaction by achieving delivery & quality norms.• Getting all the required company formats printed like company letter heads / envelops, etc.• Forecasting stationery requirements for all departments in group companies.

• Handling recruitment through various streams.• Coordinating manpower planning, recruitment, induction, exit interviews & ensuring cultural fit. • Maintaining the records of the employee by maintaining their personal file.• Issuing Offer Letters, Appointment Letters & Confirmation Letters. • Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations.• Monthly updating of the Leave records of all the Employees.• Query and grievances handling of the Employees. • Processing end to end payroll as per the monthly and weekly pay cycle.• Handling all statutory parts of UK payroll including P45, P46, P60 and Sickness Processing.• Processing leaves and making the final settlement of the employees when they are terminated.• Maintaining Monthly and weekly salary Reports.• Processing various transactions such as Overtime Stand-by payments, P45, P46, P6

• To ensure the hygiene of the premises and the display of the products. • To meet the highest level of customer satisfaction.• To keep a complete track of inflow/outflow of goods and Accounting.• On the front line meeting, greeting and serving customers.• Resolving disputes and customer complaints.• Highlighting special offers and promotions to customers.• Providing product advice, knowledge and guidance to customers.• Taking cash from customers and processing their credit card payments.