Shilpa Rama-Madhav Email & Phone Number

South Africa

[dot]GOOD is South Africa’s foremost for-good marketing agency – we specialise in socially responsible strategies that bridge the gap between the greater good and the bottom line.We work exclusively with brands wanting to make a difference, sustainable brands and large not-for-profit organisations.

South Africa

Role:• Client liaison• Budget creation and adherence• Production• Coordinating & managing promotions, events & projects• Liasing with promoters, staff, stores and venues• Recruitment & training of promoters• Preparing project plans• Collating sales• Collating feedback• Preparing presentations• Office admin• Adhoc requests

South Africa

Role:• Client liaison• Budget creation and adherence• Production• Coordinating & managing promotions, events & projects• Liasing with promoters, staff, stores and venues• Recruitment & training of promoters• Preparing project plans• Collating sales• Collating feedback• Preparing presentations• Office admin• Adhoc requests

South Africa

Role:• Co-coordinating and managing promotions and events• Liaising with promoters, stores and venues• Trafficking artwork between designer and client• Preparing project plans• Collating sales• Collating feedback• Preparing presentations• Liaising with clients• Office administration

Randburg, Johannesburg

The event environment is fast paced and requires highly detailed organization, planning, constant trouble shooting and problem solving. These are my passions.I handle 3 SAB special-events regions, 1 of which is the largest event region in the country.Client Service Role:-Capturing of client events via returnable Distribution Instructions (DI's) from requisition forms-Checking returnable DI’s placed by client event representatives for planning and picking-Capturing DI returns and reporting on shorts and damages to the client.-Quote requests from client suppliers for repairs to event items-Obtaining Purchase Orders (PO's) from the client for events and repairs-Direct email and telephonic communications with client event reps and suppliers-Reports and updates-Contact sessions with client higher management & event reps-General call center duties, including capturing of call-in ordersOperational Tasks-On Standby 24/7, problem solving event issues-Liaising with suppliers and the client in the event of a call-out-Tracking after hours and weekend installations and collections-Keeping of a job execution schedule -Running an events calendar -Item creations on the POP system-Ensuring data accuracy-Ensuring that staff adhere to procedures at all times-Route planning for 3 regions -Using a triage system for event prioritization and coordinating equipment for the events-Maintaining of a damages bay and reporting on damages monthly

Project managementEvent coordination assistance - Travel logistics - Catering logistics - Venue logistics - Equipment sourcing Human resources - End to end recruitment & induction -- posting job advertisements, sorting and shortlisting cvs received and communicating with (un)successful applicants- Leave & payslip management-- Leave - managing staff leave balance to limit organisational liability-- Contracts – ensuring staff employment contracts are up to date-- Performance management-- Team Building – organising quarterly team building events for the team and the annual board retreat - HR policy & procedure updates & management Legal and compliance - CIPC updates & compliance - COIDA complianceFinancial support- Bank & petty cash reconciliation- Review invoicing and load payments- Audit assistanceI.T. Support- Troubleshooting problems- Purchasing of new equipment- Maintenance of PC equipmentSocial network management- Facebook and twitter management- Updating the website with content generated by the team- Managing relationships with website host and email branding/marketing service providers

HR Support- Recruitment- Team Building and budget management- Organizational policies and procedures- Compliance research and management – CCMA & COIDA- AdminAdministrative management- Organising internal meetings, circulating agendas, taking minutes and providing material support throughout the process;- Screening walk-ins, mail, phone calls, emails, inquiries and requests;- Clerical functions such as photocopying, printing, scanning, filing and note taking;- Maintaining office supplies and office supplies budget- Maintaining overall office aesthetics including managing the cleaning staff- Office Logistics (Post, Transport, Couriers, enke Board Admin)Finance Support- Requisitions, Copying, Filing- Proof of payment distribution & filing- Supplier Relations - Petty cashProgram Support- Admin assist (shopping, printing, inventory, resolve issues/problems)- Packing, unpacking assistance- Logistics (travel, accommodation, ad- hoc)Communications- Social media managementI.T. Support- Internet troubleshooting- Computer functionality and security

Program Event/Activity Coordination- Logistics and event management - running residential events for up to 200 people- Adherence to all program event policies and process around event management, risk management, etc. to ensure the success of the programFinancial administration of Program events/activities under the direction of the CPO.- Spending in line with pre-approved budgets- Accurate reporting and measurement of program events/activities- Recruit, coordinate and support participants who are part of the programme- Liaise with diverse stakeholders (youth participants, schools, community groups, donors, various spheres of government & other NGOs)- Manage volunteers, as necessary.- Ensure policies and processes are implemented for successful program delivery- Recruit, coordinate and support participants who are part of the programContribution to standardization of program systems and processes- Following all processes and systems in place- Feedback and report on effectiveness of process and systems- Update of program logistics handbook with improved process an systemsAd hoc responsibilities- Available to assist with other responsibilities to advance the organization's goals and mission

Sourcing goods to assist less fortunate, Basic Organization to assist, Marketing, Fundraising

Bachelor Of Arts (B.A.), Psychology

Life Coaching

Senior Certificate