Shilpa Shaji Email & Phone Number

Edmonton, Alberta, Canada

-Provide information, directions and assistance to customers and passengers-Answer questions and offer help as needed-Provide outstanding customer service-Create a favorable impression of YEG, the Edmonton Region, and the Province of Alberta as a friendly place-Extend a warm welcome and offer information to all visitors and residents

Edmonton, Alberta, Canada

-Engaged in the development and enhancement of metering systems, contributing to the evolution and improvement of existing functionalities-Proactively identified and resolved bugs within metering systems, ensuring seamless functionality and enhancing user experience-Demonstrated expertise in version control using Git, maintaining code repositories, and fostering collaborative development processes-Played a pivotal role in debugging and rectifying errors within the portal, guaranteeing a smooth and error-free user experience upon deployment-Improved system stability, resulting in increased reliability and customer satisfaction

Edmonton, Alberta, Canada

•Working on revamping the Tiger-Nut website for Hasna Enterprise•Operationalizing the e-commerce website from Product listing to checkout•Enabling Shipping, Payment gateways and Invoicing•Creating a storefront on Amazon and enable selling on Amazon

Toronto, Ontario, Canada

• Partner with the team to deliver quality direct sourced candidates for IT, Finance and Government Roles• Responsible for sourcing and recruiting, interviews, feedback sessions and final selection• Lead the team toward making effective, simple and practical hiring decisions• Continually build a talent pipeline to solve future business needs with a focus on specific patterns of performance• Identify candidates who will deliver high quality performance and results• Consult with Account Managers and recruitment team to understand specific performance results for each role• Proficiently use Applicant Tracking Systems (Bullhorn) and other candidate sourcing platforms, like Linkedin, Indeed, Monster etc.

* Collaborated in the analysis, specification, design, implementation, and testing phases of the Software Development Life Cycle (SDLC), utilizing Agile methodology to develop applications.* Analyzed business requirements and prepared technical documents to ensure accurate development and project understanding.* Leveraged React.js, Node.js, Express, and PostgreSQL to enhance user experience and achieve webpage objectives.* Developed site structures, landing pages, navigation systems, and page optimization, employing HTML, CSS, JavaScript, and Bootstrap.* Designed visually appealing front-end components, including embedded graphics and interactive documents, using JavaScript, XML, HTML, and CSS.

• Sourcing and screening potential IT candidates • Establish relationships with consultants/contractors in specified region-Australia• Interview prospective candidates and educate candidates on collateral process• Search and short-list candidates from job boards,search engines using search techniques such as Boolean strings, etc• Building talent pipelines via head hunting, LinkedIn recruiter• Working for both Contract to Hire and Permanent Mode on all requirements in Technology & Domain• Submit qualified candidates to open job requirements and getting client approval• Keeping applicants informed regularly on feedback & getting them prepared for further interview procedures• Scheduling telephonic interviews as per the clients schedule and blocking calendars• Sent profiles for qualification and arranging telephonic and Skype discussions with delivery managers post shortlisting• Maintaining internal candidate tracking system and updating candidate recruitment stages till hired• Work closely and assist senior management

• Goal setting• Customer Acquisition• Performing sales campaigns• Personality Building• Brand Awareness

• Basic knowledge on manual testing and automation testing• Well verse with MS Access and toolkit• Knowledge on SQL queries • SDLC models and STLC• Levels of testing-integration testing, system testing, UAT• Testing methods, techniques of black box testing• Special test types of regression, re-testing, smoke testing, sanity testing• Ability to prepare test planning document as per the requirement• Ability to prepare test cases, test scenarios, test data preparation, test designing• Detecting bugs and classifying them based on severity, priority• Did a mini project in Manual Testing on Amazon Application• Did a mini project in Mobile Testing on Paytm Application

Women’S Employment Skill Training Program, Aviation/Airway Management And Operations

Pursuing a 9 week Aviation program which provides a comprehensive introduction to essential careers within the aviation industry..

Web Development Bootcamp- Diploma, Web Development

•JavaScript & Node.js (firsthand experience with JavaScript and Node ecosystems as well as modern tooling and libraries such as Babel.

Master Of Computer Applications - Mca, Computer Science

Activities and Societies: • Participated in National Level Conference on Data Analytics • Attended National level workshop on Information.

Bachelor Of Computer Application, Computer Science