Shilpa Sudhakaran Email & Phone Number

India

Attributes: Customer portfolio development | Client Servicing and Key Account Management | Target/turnover/margin planning | Reporting | Network building | Roll-out events execution | e-business solutions implementation | Business negotiations | Networking | • Signed up various international companies and managed their purchasing portfolio, been a point of contact for multinational companies and negotiated with the international teams • Successfully organised customer events and exhibitions at client location with 100% ROI• Drove the entire sales force towards target achievement with team management

Pune Area, India

Attributes: Client Relations & Networking | Marketing assessment | Target achievement | Lead generation | Company service selling | International Client Development & Database Harvesting | Sales pipeline management | Sales contracts management | Request for Proposals handling | Record management | Reporting & documentation • Successfully achieved the targets by acquiring few HNI clients within the market research industry• Successfully organized a recent expo in Munich – Research & Result in 2017 with 100% ROI

Pune Area, India

Attributes: Mergers and Acquisitions | Business transactions management | Cross border transactions | International Business Development, Client Engagement & Management | Client relationships | Business growth | Business plan execution | Negotiation of Transactions | • Increased market share through in-depth knowledge of cross border and local markets• Achieved market penetration with focus on niche markets

Mumbai Area, India

•Primarily responsible for strategic product planning, defining, delivering, and continuously innovating Internet based consumer products and services. •Analyzing product metrics regularly and use the learning for product innovations and improvements.•Innovating and delivering products that differentiate us from competition. This will include new products as well as enhancements to existing products.•Conducting regular competition analysis and recommending plan of action•Working closely with Research team, Creative Designing Team and Marketing teams to create synergies leading to a positive product response•Creating product specifications documents and conducting product specification reviews•Ensuring timely delivery of projects through proper planning, scheduling and execution•Other responsibilities include Providing product related inputs to marketing, sales and CRM teams for Training and mentoring teams as and when required.

Creating and Managing E- Commerce enabled White Label Website (WL Micro sites) – Corporate Sectors like Media, Banking, Airlines, Insurance, BPO’s and other such industries do a lot of Loyalty Program for retaining their customers, Employees and Trade Partners, I provided complete corporate solutions to their requirements.Creating and Managing Intranet Offers for Corporates – Specially tapping banks as there is a lot of customer retention focus. Creating and managing Catalog business for Banks and Telecom industries.Developing and Handling Mobile Application Alliances and IVR Alliances Handling a huge database Emailer Activities for all industry CorporatesDeveloping and Managing the Gift Voucher Business as Customer and Employees Delight for CorporatesIntroducing and Managing Online and Offline Redemption Program for CorporatesVendor acquisition – Getting new Vendors (Merchants) on Naaptol.com to sell their Merchandise.

Master Of Business Administration (M.B.A.), Marketing

Bachelor’S Degree