Shilpa Verdhan Email & Phone Number

Gurugram, Haryana, India

Devise and operationalise long-term partnership framework and execution strategiesIn charge of strategic tie-ups across verticals crucial for growth and revenueCommunication bridge between partners and internal teams to drive strategic initiatives and projectsMaintain existing partnerships and identify areas to grow furtherResponsible to create outcome-driven engagement plans with partners to ensure regular tracking and returns on these partnershipsAct as a single point of contact for key partners and act as an escalation point to drive resolution in a timely, proactive manner for fruitful associationsManage all processes in finalising such partnerships (i.e. lead generation, prospecting, establishing first contact, meetings, negotiations, contract, integration, and follow up) and all other process requirementsResponsible for data-driven decision making, excellent communication, and negotiations to create effective partnershipsWork closely with product, data, tech, and content to ensure maximum revenue extraction from live partnerships

Gurugram, Haryana, India

Handled Brand Partnerships for Influencer Marketing for Momspresso - India's Largest Influencer Marketing Company with a network of 6 lakhs + Social Media Influencers & Content Creators across India. Few other responsibilities included: Developing partnership opportunitiesDeveloping new relationships in an effort to grow business and help the company expand & Maintain existing businessGenerating Ideas for new business opportunitiesHelping the company create more opportunities for B2BOn-boarding brands for digital marketing. Onboarded brands such as reliance digital, sebamed, etc.Cross-selling Maintaing the data on Salesforce.Taking complete ownership of the brand campaigns going live on Facebook & Instagram. Helping brands with the analysis reports of the campaign.

Gurugram, Haryana, India

Managing 15 key accounts including 10 key & 5 minor accounts – Tasked with forecasting &tracking their key metrics (e.g. quarterly sales results & annual forecasts)● Maintaining relationships with existing affiliate partners and built new relationships with vendorscapable of building revenue.● Managing a team of 8 members under myself to achieve destination objectives; ensured that theentire team is trained in methodologies; promoted a constructive work environment to accomplishtargets and make the contribution margin positive from my team● Managed multiple accounts including initiation, analysis, monitoring and evaluating newopportunities for each account.● Conduct period performance checks to ensure partners are showing improvement.● Responsible for meeting vendor revenue targets.● Contributed in making Europe a highest profitable destination in Travel Triangle.● Building the Flights Process for the Destination. Moving the Partner Base to Higher CommissionStructure● Attending client meetings● Tasked with resolving issues in a timely fashion.

Gurugram, Haryana, India

Boosted customer satisfaction ratings- 30% among repeat clients.● Commended 5x by management for exemplary handling of difficult clients● Increased customer retention by 25% across my client list.● Resolving complaints and preventing additional issues by improving processes.

Gurgaon, Haryana, India

- Managing & converting leads for 'Europe' destination.- Providing in-depth information to prospective clients, this includes counsellingthrough phone, email, chat and social media.- Identifying references through the existing customer base to increase the salespipeline.- Updating Details pertaining to lead discussions & conversion in real-time on CRM.- Responsible for adherence of the inside sales process, tools and datamanagement.- Meeting the given monthly target in terms of revenue as well as number ofconversions.- Handling Objections and Price Negotiation in order to generate Sales Revenue.- Maintaining effective communication till the time client is onboarded.

Master Of Business Administration - Mba

Bachelor'S Degree

Education record