Shilpi S Email and Phone Number

Role included Business Partnering, Talent Acquisition, Recruitment, hr analytics, Onboarding and HR Operations.

Responsible for employee relations & employee life cycle.Hand holding of new employees, Employee counselingand Grievance handling.Handling all queries from employees & Attritionmanagement.Prepare reports by collecting , analyzing & summarizingdata & trends.Managing employees connect by regular one-on-one &skip level meetings.

Responsible for the full life cycle of recruitment. Hands on experience of working on Applicant tracking system like Job Diva. Receiving the requirement from the client assigned by the company. Analyzing the requirement with the responsibilities and skill set. Responsible for sourcing, interviewing and qualifying candidates to fulfill current and prospective requirements. Building and maintaining a critical talent pipeline. Preparing the search strings according to the analysis of the requirement. Sourcing profiles through various Job portals (Job Diva, LinkedIn, Naukri, Indeed) and Short-listing profiles based on the specifications of the requirements. Expertise working LinkedIn Recruiter account. Responsible for screening candidates as per requirement. Preparing a detailed assessment sheet customized for each position/profile we hire for. Scheduling Interviews for Candidates and guiding them at the time of interview by providing the information of the client. Scheduling the candidates and placing them for an interview. Following up with candidates post offer until their Joining.

• Full spectrum of HR & Admin functions and managing core HR process for the organization which includes staffing, performance management, training & development etc.• Conduct prescreening, interviews and follow up actions, support other HR activities like letter of appointment, application of work pass, new staff orientation, identifying and verifying the documentation of the staff for the recruitment process.• Handle operational & business issues related to HR & Admin and dealing with grievance handling and administrating disciplinary procedures. • Maintaining the recodes of employee details, gathering information from other departments & employees, administrating the duties of performance appraisal, motivating the employees, updating the staff handbooks, updating the personal records regarding the salary & payroll negotiations.• Manages a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; and recommending, planning, and implementing pay structure revisions.• Conduct exit interviews to identify reasons for employee resignation.

• Handle customer inquiries, check request, payment extensions/ service requests. • Managed a high volume workload within a deadline-driven environment.• Resolve an average of 300 inquiries in any given week and constantly met performance benchmark s in all areas (speed, accuracy & volume).• Become the lead “go-to” for new folks & mentors/ trainers both new &b established employees.• Officially commended for initiative, enthusiasm, intense customer focus & dependability in performance evaluations.

• Handling queries from policy holders, responding to the queries, resolving problems & correcting policy errors.• Manage conflicts & challenging situations.• Work in teams & in a self-directed environment.• Deliver outstanding service, exceed expectations & build long term loyality.• Recognized as #1 Executive (out of 60 exe.) in 2012