Shilpi Sinha Email and Phone Number

Led the implementation of SAP CPQ for a Fortune 500 company, successfully integrating with CRM and ERP systems. A transformative Quote-to-Cash solution accelerates the deal velocity and removes friction. Collaborated with development teams to translate requirements into technical specifications to achieve the client's vision of quoting independence and drive standard and Fastrack deals.Managing the CPQ Capability by resource management, connecting with leadership, and team building.Certified in SAP Emarsys Customer Engagement to expand CX visibility.

Resource Capacity and Management - Handled several European accounts where I collaborated with the project bidding team and helped them identify client demands regarding technology and scope of new projects and building resource pool for the said demand. I also worked with existing projects in IBM to add, replace or modify resource structure for the existing or future teams as per the needs of the client involved. I was also responsible for collecting data on all resources in all projects to check their utilization percentages and collaborate with service line leaders to optimize billing and utilization hours for the candidates. • Collaborated with several vendors and stakeholders for change management compliance for leading investment banking institution, legalization of priority and routine requests • Received “Putting Client First” Award for customer centricity for proactive participation in the team for E25K Migration project for re-hosting business-critical applications and software upgrades with no disruption of business for the client and maintaining clients’ adherence to security and SOX requirements • Supervised delivery gateway ensuring compliance with Financial and Risk IT norms along with cost-effective solutions • Carrying out estimation for development projects, regular application health checks, addressing client data requests, validating changes to the system, resolving abends, solving high severity problem tickets requiring quick resolution, innovating cost-effective and efficient automation tools and procedures to cut short manual intervention• Assisted several stretch assignments by learning technology on the job and multi-tasking with currently assigned projects in collaboration with vendors and clients. • Mentored team members to adapt to project standards and conform to SLA coding standards and project practices. • Lead employee engagement initiatives in the team by organizing cultural and team-building activities

• Ensured consistent delivery of project pit stops by supervising Quality Assurance testing and procedures with compliance to ISO standards • Facilitated long term project planning by designing material and effort estimation with adherence to the agreed contractual standards• Strategized effort distribution and devised cost effective purchase requests • Ensured smooth functioning of project by creating client and contractor bills and invoices on the basis of effort calculation, consumption of materials and contractor expenses