 Creating & implementing workflows to facilitate structured support in all areas and issues. Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the SLAs and work processes Interacting with clients through e-mails and daily Conference Calls to review and resolve operational issues as well as implement new process & procedure changes. Interact with service Delivery teams in India and in Europe and other teams for effective inputs Supported Auto migration Doing Invoice Reconciliation & Approval for UK as well as for IE customers Approver for UK and IE all supplier offnet invoices. Responsible for validation, reconciliation & approval of third party invoices.  Assuring stoppage of revenue leakages in terms of charges for Decommissioned services, overcharges etc. Co-ordinate with Accounts Payable (Finance) Teams in Gurgaon to ensure validity and payment of invoices in smooth manner. Identify route cause of reoccurring supplier billing inaccuracies & take action to eradicate

Reporting to: TL/Line Manager

 Interacting with clients through e-mails and daily Conference Calls to review and resolve operational issues as well as implement new process & procedure changes. Interact with service Delivery teams in India and in Europe and other teams for effective inputs Supported Auto migration Doing Invoice Reconciliation & Approval for UK as well as for IE customers Approver for UK and IE all supplier offnet invoices. Responsible for validation, reconciliation & approval of third party invoices.  Assuring stoppage of revenue leakages in terms of charges for Decommissioned services, overcharges etc. Co-ordinate with Accounts Payable (Finance) Teams in Gurgaon to ensure validity and payment of invoices in smooth manner. Identify route cause of reoccurring supplier billing inaccuracies & take action to eradicate

Reporting to: TL/Line Manager Job Description: Working as a Process Associate for Deluxe Corporation's C.I. process, where we were processing more than 60% of total checks used in US.

Job Description: Working as a Process Associate for Deluxe Corporation’s C.I. process, where we were processing more than 60% of total checks used in US.

Job Responsibility:Handling Inbound and Outbound calls for Hero Honda.Handled outbound calls for Standard Chartered, ICICI Home Loans, Candico, Aviva Life Ins.