• Coordinate and manage administrative functions and provide support and assistance • Plan & schedule meetings and appointments• Draft correspondence, reports, documents and other written materials, including confidential arrangements.• Follow up to ensure actions initiated are completed• Receive and screen incoming calls and visitors• Organize, operate & maintain a comprehensive filing system• Maintain a good document control system• Maintain critical & confidential records • Perform any duties assigned by the VC & CEO• Following up and tracking of task necessary for actions.• Coordinate activities internally and externally for day to day operations, events or projects.• Screen telephone and personal callers. • Organize business itineraries, travel arrangements, conferences, meetings and social functions.

Working for H.E. Mohammed AlGergawi's office (Minister for Cabinet affairs),

DUBAI CHAMBER OF COMMERCE & INDUSTRY Working as a Personal Assistant - Dubai Chamber of Commerce & Industry for the Executive Director of Marketing & Communication- External Affairs Department.

CUSTOMER CARE EXECUTIVE EMAAR PROPERTIES- PJSCHandling customers who wish to cancel at any of the projects.• Processing the cancellation procedure form, dealing with accounts for bounced cheques and refunds.• Liaising with customers and contractors, and ensuring the smooth and efficient running of properties.• Handing over properties.• Attending all clients complaints on the phone and personally.

20 JULY 1998- 15 FEBRUARY 2003 SECRETARY DIRECTOR GENERAL’S OFFICE DEPARTMENT OF TOURISM & COMMERCE MARKETINGWorked At the Department of Tourism and Commerce Marketing as a bilingual Secretary for the Director General’s Office.•.Involved in all the incoming and outgoing correspondence. • Filing and office keeping in all aspects.•Arranging the Director General appointments and meetings plus booking his flight reservations.• Hold records of all the staff personal data.• Typing English And Arabic.• Arranging the meetings for the Director General.• Attending the VIP guests for the Director General.