Created and delivered weekly project status reports and followedup with project owners and stakeholders on pending action items.• Analyzed and established the project critical paths by determininginterdependence.• Worked with Program Managers to complete projects throughmentoring during the product life cycle to deliver high-qualityresults.• Developed project plans complete with goals and timelines tosuccessfully implement each project.• Developed and optimized work schedules to cover expectedworkloads.• Provided documentation to enable design development anddeliverers preparation.• Reviewed daily reports in detail and resolved any identifieddiscrepancies.

• Responsible for providing 2nd level maintenance and restoration for the transmission network (SDH, PDH,ETH, MW, WDM). • To perform detailed alarm analysis for MTNI transport network. • To investigate and summarize critical technical fault for MTNI transportnetwork. To provide RCA report on the technical faults. • To prepare restoration plan for disaster recovery. • To escalate problem to vendor support team and cooperate to resolveproblem. Tracing and debugging on Huawei OSN and Ericsson SPO nodes. • Routine and daily maintenance operations on U2000. • Software upgrade of Huawei OSN and Ericsson SPO & Mini-link TN nodes from the NMS.Network capacity and performance management & monitoring on biweekly basis. • Traffic cutover and optimization.To manage high risk operations. • To conduct analysis of early warning alarms and initiate corrective maintenance to resolve theproblem. Daily monitoring of MTNI network’s KPIs. • Participating in internal and external trainings in order to improve technicalskills. Competence development of new employees. • Traffic utilization analysis in network. • Frame loss/packet loss/Iub drop/throughput analysis in MTNInetwork. Participating in network expansion projects. • Evaluation of engineering plans including network topology, transmission structure/E1 plan,synchronization plans, network management plans, traffic mapping plans and DCN plans. • Integration and visibility of Mini-link nodes on SO-EM. • Traffic routing and ETH configurations on Mini-link nodes.

• Monitoring of MW Nodes by SO-EM (Ericsson), U2000 (Huawei), PNMSJ(NEC). Monitoring of TX nodes by U2000 (Huawei), Netnumen U31 (ZTE), HITand BITS. Monitoring of all network services such as traffic, signaling, circuits. • Troubleshooting OSS tools (U2000, M2000, LMT, FACTS, ZTENetnumen). Preparing daily/weekly reports based on therequirements. • End to end coordination and troubleshooting of TX and MW cases with FLM and BO till completerecovery. Complete involvement in loop test of TX nodes and support to field team and TIC center. • Complete familiarity with all FO MW/TX processes and good coordination with core and RANteams. Close technical cooperation with BO to handle all critical incidents. • Delivering technical training related to microwave technologies to FO engineers and field engineers.• Implementing all troubleshooting process such as microwave link reroute, expansion, swap and modernization.• Operation, maintenance, troubleshooting and alarm handling of Huawei OPTIX Microwave equipment (300, 600 and 900 series). • Operation, maintenance, troubleshooting and alarm handling of NEC-PASOLINK Microwaveequipment. Monitoring and analyzing network performance and reporting to customer for anypossible optimization. Completely familiar with Huawei Wireless Units. • Completely familiar with DCN planning. • Completely familiar with IP planning and routing.

• Maintain the quality of service and to ensure the shortest recovery time in case of system problems on around-the-clock basis. • Ensure the equipment performance is satisfactory by monitoring the performance data and fault statistics,investigating problems and taking appropriate action to minimize interruptions to service. • Interface with third party to locate the problems that may arise during integration, on-site maintenancesupport in case of major or critical problems that cannot be solved by customer or local subcontractoraccording to SLA. • Provide technical solution planning & hands-on support on GSM/3G/LTE. • Familiar with all FO processes (CR implementation, ticket escalation, faultmanagement). Responsible for delivering network fault and outage reports andanalysis on them. • Prepare report of down sites and critical issues. • Maintenance and troubleshooting of Nokia BTS, BSC and links. • Managing down sites/BSCs, changing parameter, definition and editing database and externalalarms. Working with iNOC and SDM for ticketing. • Handling and solving customer complaints regarding poor coverage, APNissues. Monitoring 3G Node Bs/RNCs and 4G eNode Bs (Ericsson - NSN). • Train new FO engineers.

Worked well independently and on a team to solve problems.• Organized and prioritized work to complete assignments in atimely, efficient manner.• Responsible for Monitor the Availability of the Live network• monitor constantly that the produced goods/service meet theagreed targets.• keeping record of quality reports.• Executes routine analyses using vested methods and technologiesand/or contributes to technological developments in teams undersupervision.

• Responsible for transmission network integration and operation on SO-EM/IPTNMS.• Evaluation of engineering plans including network topology, synchronization plans, network management plans, traffic mapping plans and DCN plans.• E-band MW links (both Ericsson and Huawei) integration and traffic cutover.• Ensuring transport network readiness on IPTNMS.• Planning, evaluating and analyzing traffic cutover plans.• Responsible for 2G/3G/4G services configuration management on IPTNMS-Packet.• Responsible for software upgrades of SPO and Mini-link nodes from SO-EM.• Responsible for SPO and Mini-link licenses installation from SO-EM.• Handling customer requests for 2nd line support of 2G/3G/4G transport network operational issues.• Regular meetings with the customer teams to discuss regular network changes and operational issues.• Mentoring the team to bridge the competence gap and helping them in day to day operational activities.

• Responsible for following up down sites (including L1, L2, L3)• In charge of Monitoring and analyzing alarms on sites and escalate them to responsible person and following process till site be recover under SLA time. • Managing trouble tickets such as BTS/BSC external alarm TTs to reach the SLA in minimum time. • Working by Nokia OSS tools Netact and Hit in order to Monitoring BSS nodes• Preparing different types of daily and weekly reports