Shimaa Hamady Email & Phone Number

Cairo, Egypt

• Expertise in travel software (computer reservations systems, GDS systems and e-travel)• Booking and quote airfare tickets Using Amadeus.• Issuing and Reissue flight tickets, EMD and process full and partial refunds.• Prepare the company clients invoices.• Trace the client's balance day to day.• Manage ticketing deadlines and canceled itineraries.• Quick and accurate review on the airline penalties.• Helping passengers and customers with inquiries regarding changes or cancellations and promoting special offers.• Answering questions regarding dates, prices, and availability of flights.• Prepare most attractive rates through dealing with hotel direct or through travel companies whom have commitment.• Check updated rates with hotel favor Egyptian• Make reservations inside Egypt (the Nile cruise, hotels, restaurants, excursions, and transportation), Update Tariff Sheet.• Follow the Egyptian market work to know the new destinations and the new favorite hotels for the clients

Egypt

• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation.• Booking and quote airfare tickets Using Amadeus.• Issuing and Reissue flight tickets, EMD and process full and partial refunds.• Collect deposits and balances.• Manage ticketing deadlines and canceled itineraries. • Quick and accurate review on the airline penalties. • Helping passengers and customers with inquiries regarding changes or cancellations and promoting special offers. • Answering questions regarding dates, prices, and availability of flights. • Taking note of the passenger’s personal information, including passport number, when travelling international. • Booking a groups from Airlines.

Cairo, Egypt

• Booking and quote airfare tickets Using Amadeus. • Issuing and Reissue flight tickets, EMD and process full and partial refunds.• Manage ticketing deadlines and canceled itineraries. • Quick and accurate review on the airline penalties. • Helping passengers and customers with inquiries regarding changes or cancellations and promoting special offers. • Answering questions regarding dates, prices, and availability of flights. • Taking note of the passenger’s personal information, including passport number, when travelling international. • Booking a groups from Airlines.

Cairo, Egypt

• Booking and quote airfare tickets Using Amadeus. • Issuing and Reissue flight tickets and process full and partial refunds • Manage ticketing deadlines and canceled itineraries. • Quick and accurate review on the airline penalties. • Issuing Travel insurance from Allianz. • Helping passengers and customers with inquiries regarding changes or cancellations and promoting special offers. • Answering questions regarding dates, prices, and availability of flights. • Taking note of the passenger’s personal information, including passport number, when travelling international. • Booking a groups from Airlines

Cairo, Egypt

• Booking and quote airfare tickets Using Amadeus & Galileo GDS. • Issuing and Reissue flight tickets and process full and partial refunds • Understand the hiring client’s request, in terms of booking. • Plan route and computes ticket cost, using schedules and rate books. • Telephone customer to advise of changes with travel conveyance or to confirm reservations.

Diploma In Feasibility Study Project Evaluation

Diploma In Accounting And Information System

Bachelor'S Degree, Accounting