Shimon Feld Email & Phone Number

Tel Aviv, Israel

• Meeting all data needs of the Customer Experience Department which is comprised of over 200 employees. Integrating, cleaning, analyzing, and presenting data from large datasets using BigQuery, SQL, and Looker Studio.
• Research and application of BigQuery ML data science technologies. Building a workflow management tool using a machine learning Predictive Model for daily incoming and outgoing tickets, aimed to achieve an annual.
• Designed and implemented… Show more Meeting all data needs of the Customer Experience Department which is comprised of over 200 employees. Integrating, cleaning, analyzing, and presenting data from large datasets using.
• Designed and implemented high-friction alerts, covering 550 daily tickets across 44 domains. These alerts are widely utilized by managers in various departments.
• Took charge of all data management during the company's transition of customer support software, resulting in the creation of 20 new dashboards presenting data for best-in-class decision-making. Show less

Israel

• AdTech Industry. Building and implementing Analytic Warehouse on Google Cloud Platform
• Database and schema design in Google BigQuery using SQL. Utilizing BigQuery’s denormalized presentation of data for unstructured datasets (JSON format)
• Streaming data from multiple data sources: SQL and NoSQL databases, MySQL, MongoDB, Google Analytics, digital marketing campaigns Google Ads, social media Facebook Ads
• Product optimization work: Working with product, marketing, and R&D teams… Show more
• Product optimization work: Working with product, marketing, and R&D teams using product analytics tools for dashboards and conversion funnels to help understand customers and product usage. Amplitude, Google Data.

Central, Israel

• Developed an Analytical solution to optimize ELAL’s maintenance, translating business value to technology
• Extracted and Manipulated data using SQL and Text Mining techniques
• Applied Analysis to Highlight pain points, considering Qualitative and Quantitative measures
• Built an interactive Dashboard presentation of the data, visualizing metrics and KPIs using BI tools

Beit Shemesh, Israel

• Analyzing business processes and defining system requirements
• Implementing new CRM system
• Communicating and training within all departments

Bsc, Industrial Engineering And Management, 92

Dean's list

Education record

Leadership, personal growth, and professional development through classes, interactive workshops, and practical experiences.

Education record

Full diploma graduate with Honors. English, Mathematics, Physics, Computers and Talmud | Camp team leader