Shimon Azran

Shimon Azran Email and Phone Number

Director of Global Service Operation @ Atlantium Technologies
bet shemesh, jerusalem, israel
Shimon Azran's Location
Yavne, Center District, Israel, Israel
Shimon Azran's Contact Details

Shimon Azran personal email

About Shimon Azran

Establishment of international customer support department in few hi tech startup companies.Variety of managerial positions and responsibilities:International customer support management.Project management - massive installation at customer sites around the world.Sale support, Pre Sale and After Sale, system evaluation.International experience with customer, agents and partners, negotiation, work plans, training.Experience in high-tech, multidisciplinary systems, semiconductor, PCB, clean-tech (water disinfection and renewable energy) and broadcasting.ניסיון רב שנים מאירגונים גלובאלים, ניסיון בהקמה וניהול של מחלקות שירות לקוחת בינלאומית במספר חברות הייטק, הגדרה והטמעה של שיטות ונהלי שירות, ניהול ,טכנאים וסוכני משנה ברחבי העולםניהול מערך תמיכת לקוחות טכני וניהול פרויקטי הטמעה של ציוד באתרי לקוחות ברחבי העולם.רקע טכני נרחב במערכות מולטידיסיפלינריות מורכבותSpecialties: Establishment of international support groups. High level of operational / projects management skills.Deep understanding of customer support methods and customer needs.High level of technology understanding and troubleshooting.Mission & results oriented.

Shimon Azran's Current Company Details
Atlantium Technologies

Atlantium Technologies

View
Director of Global Service Operation
bet shemesh, jerusalem, israel
Website:
atlantium.com
Employees:
87
Shimon Azran Work Experience Details
  • Atlantium Technologies
    Director Of Global Service Operation
    Atlantium Technologies Aug 2024 - Present
    Israel
  • Landa Digital Printing
    Expert Team Manager - Customer Support
    Landa Digital Printing Jan 2022 - Jul 2024
    Florida, United States
    Manage team of regional experts across North America, all tier2 escalation activities, training, spare part, demos, NPI, Upgrades.
  • Landa Digital Printing
    Customer Support Expert
    Landa Digital Printing Oct 2019 - Jan 2022
    Atlanta Georgia Usa
    AMS region Expert, Provide 2nd level of support and escalation to North America region.
  • Landa Digital Printing
    Customer Support
    Landa Digital Printing Dec 2016 - Oct 2019
    Israel
    Leading the first beta systems activities at customer sites, move from beta stage to full production.
  • Pixellot
    Director Of Customer Support
    Pixellot Jan 2016 - Sep 2016
    Israel
    Head of the international support group, partners and agents.Establishment of the international customer support department.
  • Landa Digital Printing
    Customer Support
    Landa Digital Printing Jun 2015 - Jan 2016
    Israel
  • Industrial Market
    Operation And Projects Management
    Industrial Market Jan 2011 - Jun 2015
    Israel
    Work with a group of investors to establish industrial projects in Israel. Build business plans and market research, Perform all technical and business planning through project implementation.Projects in the renewable energy (PV) and manufacturing.
  • Atlantium
    Customer Support Manager מנהל מחלקת שירות לקוחות
    Atlantium Apr 2006 - Dec 2010
    Israel
    Establishment of the international customer support department. Manage the daily activities, set priorities, direct contact with customers and agents around the world. Build process and work flow, procedures, training, customer satisfaction. Sale spare parts and support contract to customers.Technical sale support - Pre Sale, Presentations and meeting with customers, responsible for all the After Sale activities.מנהל מחלקת שירות לקוחות בין לאומית
  • Orbotech
    Site Manager, Technical Manager, Semiconductors - Taiwan/Korea/Japan
    Orbotech Jul 2000 - Dec 2005
    Taiwan
    Relocation to Taiwan - SemiConductor industry, LCD Screen.Technical focal point for all FPD systems in the Asia Pacific region (Taiwan, Korea, Japan, Singapore).Site manager / Project manager - for massive and pioneer installations at customer sites. Handle all the site activities, installation plans, trouble shooting, daily meeting with customers, set priorities, communication to R&D and HQ managment, manage a local team of 10 engineers.Technical sale support - Presentations and meeting with customers, responsible for the whole After Sale activities.
  • Orbotech
    Technical Team Leader Usa, Customer Support
    Orbotech Jan 1996 - Jun 2000
    Usa
    Relocation to the USA - PCB and FPD industry.Start as customer support engineer in MN Central region office, responsible for systeminstallation, customer training, trouble shooting.Relocate to CA office, act as technical team leader for the USA.Technical sale support - Presentations and meeting with customers, responsible for the After Sale activities for the semiconductor systems (FPD).

Shimon Azran Skills

Management Project Management Troubleshooting Pre Sales Semiconductors Customer Satisfaction Solar Energy Supply Chain Management Training Product Management Project Coordination Product Development Project Planning Integration Water Treatment Semiconductor Equipment Technical Training Creative Problem Solving After Sales Support Apac Customer Service Renewable Energy Technical Support Cross Functional Team Leadership Electronics Project Managment Outstanding Customer Service Water Disinfaction Technical Management Managerial Experience Project Implementation After Sales Technology Management Telecommunications Negotiation Team Leadership R Customer Support Business Development Team Management Leadership Profit/loss Accountability

Shimon Azran Education Details

Frequently Asked Questions about Shimon Azran

What company does Shimon Azran work for?

Shimon Azran works for Atlantium Technologies

What is Shimon Azran's role at the current company?

Shimon Azran's current role is Director of Global Service Operation.

What is Shimon Azran's email address?

Shimon Azran's email address is az****@****ail.com

What schools did Shimon Azran attend?

Shimon Azran attended The College Of Management Academic Studies, The College Of Management Academic Studies, Technical Collage Israel, Pe College.

What are some of Shimon Azran's interests?

Shimon Azran has interest in Renewable Energy, Bipv.

What skills is Shimon Azran known for?

Shimon Azran has skills like Management, Project Management, Troubleshooting, Pre Sales, Semiconductors, Customer Satisfaction, Solar Energy, Supply Chain Management, Training, Product Management, Project Coordination, Product Development.

Who are Shimon Azran's colleagues?

Shimon Azran's colleagues are Itay Belfer, Basthian Erwin Paredes Oyarzo, Tali Bracha, Amol Borude, Anil Deendayal, Benzi Shoval, Amichai Felder.

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