Developed and managed governance frameworks for access request features through SailPoint configuration.Led critical certifications like Role Composition and Access Item Certification to ensure data security.Customized event triggers and workflows in SailPoint to improve system operations.Implemented Cyberark services through SailPoint.Monitored user activities in real-time using Azure to prevent unauthorized access.Managed lifecycle processes (Joiner, Mover, Leaver) in high-risk business environments.

Integrated SailPoint IdentityIQ with multiple external databases and applications, including Active Directory.Built and configured lifecycle management workflows to maintain user accounts.Configured SailPoint's in-built tasks like aggregation and correlation schedules to improve identity management.Developed and deployed connector integrations with ServiceNow for enhanced data retrieval.

Developed and maintained custom connectors and scripts for integrating SailPoint with third-party applications.Automated user provisioning and de-provisioning processes through integration with Azure AD.Implemented RBAC policies, improving system security and compliance.Delivered Single Sign-On (SSO) solutions across various applications.Developed workflows to optimize onboarding and offboarding processes.

Planned the logistics for the State of workers’ Rights public hearing.Reached out to organizations who serve people affected by domestic violence, sexual assault, and human trafficking after the launch of the extended Paid Safe and Sick Leave law. Created a comprehensive map of literature drop-off sites in the city for freelancers (co-work sites, media and arts spaces, etc).Created a comprehensive map of all service organizations, cultural organizations, ethnic or regional associations, religious institutions and legal clinics for paid care related outreach.

Served as a small business organizer for threatened businesses in the Kingsbridge area.Assisted the Kingsbridge Armory Redevelopment Alliance project at NWBCCC.Worked with Senator Gustavo Rivera & Commissioner Greg Bishopp to provide legal resources to businesses.

Coordinated programs promoting civility, inclusivity, safety, health & wellness, and leadership.Counseled residents on personal, academic, and career concerns.Assisted with ensuring the safety of the residence hall through weekly duties.Served as a liaison between 75+ residents and the Department of Residence Life.

Worked with clients to provide them assistance with technological issues.Developed skills to fix technological issues related to computers, printers, projectors, etc.Learned to work with a ticketing system to help manage client service requests.