Clara Shin Email & Phone Number

Irvine, CA, US

Irvine, CA

• Managing and maintaining vendor relationships through effective communications with Translations.com to coordinate and troubleshoot projects.
• Configure and administer translation platform and delivery tools for web, software, technical publications, e-commerce, and marketing communications among other business units
• Pilot automation and optimization of translations processes through tool integrations (WorkFront, Adobe AEM, GlobalLink suite)
• Review and report value driven metrics to internal stakeholders, as requested
• Supporting production of creative requests from domestic and international channel marketing teams by harmonizing project schedules across brands and teams.Additional projects:
• Create and manage beta testing program for WD ReadyView Surveillance kit

Los Angeles, California

• Direct all visitors and customers in high volume center including routing all incoming calls, greeting walk-in visitors, and providing in-depth information about our services
• Manage WorkSource Center operations including monthly coordination and communication of events and workshops and maintaining client retention through outreach and follow-up
• Administrative duties such as processing mail, maintaining reception records, processing check requests for invoices, and other clerical duties as directed

Rancho Santa Margarita, CA

• Assisting three executives by scheduling appointments and conference calls, creating tailored task lists, and with general correspondence.
• Creating systems of collecting and analyzing data from multiple teams to track monthly progress.
• Collecting and organizing documents to complete applications and preparing for submission.

Irvine, CA

• Analyzing, comparing, and correcting tax documents on multiple screens in a high volume and fast paced environment with heavy data entry, exceeding 2,700 pages per day.
• Expediting the tax preparation process by verifying tax documents from “Big 4” and top CPA firms nationwide with a paperless workflow.
• Utilizing and ensuring accuracy of an in-house software using Optical Character Recognition (OCR) to maximize efficiency of the software’s operations.

Oakland, CA

• Providing marketing management over social media platforms (i.e. Instagram, Pinterest, Yelp, etc.) to grow the business.
• Providing consultations, designs and quotes to customers for special event floral arrangements. Responsible for ensuring quality, accurate and timely end to end delivery to customers, managing and maintaining customer.

Costa Mesa/Alameda, CA

• Demonstrating extensive knowledge of company standards, contributing to customer retention through successful practice of company policy, and cultivating company culture
• Assisting management with daily/monthly inventory, quality control, and serving as first and final contact for customers to ensure orders are taken and served properly

Costa Mesa, CA

• Performing day-to-day operations including POS register management, daily/weekly cleaning tasks, and custom drink preparation
• Contributing to a high level of customer retention by consistently providing outstanding, specialized service and careful attention to detail

Irvine, CA

• Maintained excellent client relations and service, based on outstanding communication, technical efficiency and problem-solving skills; built, maintained, and repaired computer systems to improve speed, reliability.
• Gained familiarity with installations and troubleshooting hardware and software, equipment deployment, navigating Cisco TMS portal video conferencing, and maintaining RICOH & Multifunctional printing (MFP) environment
• Oversaw and managed cable and power management in data centers, including network switch port configuration for new SAN switches, and building cat-6 Ethernet cable for VNX
• User provisioning Assigned user accounts and granted permissions to shared resources; utilized tracking and diagnostic tools, and administered accounts using Windows Active Directory

Alameda/Irvine, CA

• Demonstrated customer service excellence, and led a team of 20 staff to perform day-to-day operations, including POS register management, following service protocols, and adhering to safety standards
• Displayed sound product knowledge and customized drinks as per client preferences, while following food safety standards and California food handler’s guidelines

Alameda, CA

- Generating sales by providing excellent dining services to new and repeat customers- Maintain a clean and organized dining area to ensure higher customer retention - Provide great customer service to lead to higher customer retention

Alameda, CA

- Organize store front for optimal aesthetic display and transaction efficiency- Produce new organization systems to innovate internal logistics - Provide excellent customer service and suggest gift ideas for all ages

Bachelor’S Degree, Anthropology

Activities and Societies: Imports@UCI Electronic Dance Union

Education record