Shreya Shinde Email & Phone Number

Ghatkopar

Handling full Social Media, Designing, SEO, Website development, Lead generating, Email campaign,

Thane, Maharashtra, India

Customer operation Executive – • Responsible for database management through internet and outbound calls• Handing inbound calls and managing queries and complaints though mail and phone.• Meeting TAT for end to end resolution. • Co-ordinating with internal dept. for resolution.• Achieving targets.Tele Sales Department – • Sales lead generation from top 500 companies with VP, Sr. Manager, Head of Department in HR, Compensation Dept and Sales Dept.• Scheduling Meetings for Sales team and Sales Head with decision makers.• Supporting Sales team for lead closure contributing high business volume with companies like Siemens, JSW, MTR , Reliance Digital, Etc.

Churchgate Mumbai

Auditing the NSDL and CDSL Demat A/C• Responsible for Auditing opening and closing of accounts, Delivery Instructor Slip, Modification, Requisition Slip, Demat Request Form, Pledge and unpledged, Transmission Transposition.• Drafting the Reports- Concurrent Audit Report and Internal Audit Report. Holding Certificate of CDSL training.

Worli, Mumbai

• Responsible for handling opening and closing of demat accounts.• Follow up with customers for documentation.• Handling customer’s queries.

Grant Road, Mumbai

• Responsible for making outbound calles for follow ups for Subscription and Payment collection.• Responsible for making outbound calls for follow ups for space selling payments and Invoice making for the same.• Handling customer quires with calls and email correspondence,• Responsible for day to day activities of Delivery and Dispatch dept • Co-ordination with various departments

Digital Marketing, Social Media Marketing

(Facebook marketing, Email marketing, What’sapp Marketing, Social Media, SEO, Canva Designing, Website.)

Bachelor Of Commerce - Bcom, Business/Commerce, General, Second Class

High School Diploma, Pass Class