Shine Kumar

Shine Kumar Email and Phone Number

Sr. Group Manager at WNS Global Services @ WNS
bombay, maharashtra, india
Shine Kumar's Location
Mumbai Metropolitan Region, India
Shine Kumar's Contact Details

Shine Kumar personal email

n/a
About Shine Kumar

Shine Kumar is a Sr. Group Manager at WNS Global Services at WNS. They possess expertise in leadership, customer experience, quality management, six sigma, bpo and 44 more skills.

Shine Kumar's Current Company Details
WNS

Wns

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Sr. Group Manager at WNS Global Services
bombay, maharashtra, india
Website:
wns.com
Employees:
26824
Shine Kumar Work Experience Details
  • Wns
    Sr. Group Manager At Wns Global Services
    Wns Jan 2020 - Present
    View
  • Wns Global Services
    Group Operations Manager
    Wns Global Services Feb 2016 - Jan 2020
    Mumbai Area, India
    View
  • Firstsource Solutions Limited
    Assistant Manager Operations
    Firstsource Solutions Limited Sep 2012 - Feb 2016
    View
  • Stream Global Services
    Sr. Team Leader
    Stream Global Services Jun 2009 - Sep 2012
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  • Stream Global Services
    Quality Analyst
    Stream Global Services Sep 2006 - Jul 2009
    Mumbai Area, India
    View
  • Stream Global Services
    Customer Service Representative
    Stream Global Services May 2003 - Aug 2006
    Mumbai, Maharashtra, India
    View

Shine Kumar Skills

Leadership Customer Experience Quality Management Six Sigma Bpo Screening Employee Engagement Call Center Itil Soft Skills Customer Retention Sales Operations Customer Satisfaction Business Analysis Process Excellence Vendor Management Team Management Team Leadership Process Improvement Performance Appraisal Lead Generation Quality Assurance Talent Acquisition Offshoring Workforce Management Operations Management Contact Centers Managed Services Program Management It Operations Training Change Management Sla Technical Support Training Delivery Business Process Improvement Management Project Management Outsourcing Analytics Process Management Transition Management Mis Service Delivery Call Centers Recruiting Crm Copc It Service Management

Shine Kumar Education Details

Frequently Asked Questions about Shine Kumar

What company does Shine Kumar work for?

Shine Kumar works for Wns

What is Shine Kumar's role at the current company?

Shine Kumar's current role is Sr. Group Manager at WNS Global Services.

What is Shine Kumar's email address?

Shine Kumar's email address is sh****@****eam.com

What schools did Shine Kumar attend?

Shine Kumar attended Dr. C. V. Raman University, Kota Bilaspur, St.anthony's High School, Sree Naryana Guru College Of Commerce P L Lokhande Marg Chembur Mumbai 400 089.

What skills is Shine Kumar known for?

Shine Kumar has skills like Leadership, Customer Experience, Quality Management, Six Sigma, Bpo, Screening, Employee Engagement, Call Center, Itil, Soft Skills, Customer Retention, Sales Operations.

Who are Shine Kumar's colleagues?

Shine Kumar's colleagues are Nisha Tiwari, Mithali Gupta, Abhijeeta Mahapatra, Sriniwas Gaikwad, Neha Punjabi, Swapnil Parab, Sushant Gaikwad.

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