Lead, direct and supervised the work of 4 direct reports and 28 operations team members. Assess and plan staffing needs, recruit, select, and train in a multicultural work environment. I also observe, interact, coach and counsel to achieve productivity and business results. Managing the sales floor to increase sales and profit through the customer and donor experience. I also help to ensure that the store performance meets the financial targets and key metrics, based on the stores operating… Show more Lead, direct and supervised the work of 4 direct reports and 28 operations team members. Assess and plan staffing needs, recruit, select, and train in a multicultural work environment. I also observe, interact, coach and counsel to achieve productivity and business results. Managing the sales floor to increase sales and profit through the customer and donor experience. I also help to ensure that the store performance meets the financial targets and key metrics, based on the stores operating plan (SOP). Show less

Supervised the store, maintain operations and employees along with the retail manager. Involved in the hiring, training & development of employees. Ensure employees follow company polices, motivate employee to achieve sales goals and to give superior level of customer service and to maintain inventory

Customer service, applying and demonstrating make-up on customers and clients. Guiding customers in selecting make-up that best suits their needs and product merchandising. Inventory control, supervising mail order shipments. Handled monetary transactions on P.O.S. - Point Of Sale terminal.