Youngjun Chang work email
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Youngjun Chang personal email
Core competencies1. Overall operational experience enables various Management Information System in Hotel and Resort industry.2. Understand the pain points of each department due to the holistic departmental experience to drive harmony beyond conflict resolution between departments.3. Since 2008, cultivated problem-solving skills from a variety of perspectives through a wide range of experiences in the hospitality industry.4. Excellent customer service skills and related internal and external communications through experience working in a variety of hotels, including 3~5 star luxury hotels and resorts.
Gold Coast Hotel Incheon
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Front Office ManagerGold Coast Hotel Incheon Jun 2023 - PresentIncheon, South Korea
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Information Manager (Deputy General Manager)Tann Beach Club And Resort Apr 2022 - Sep 2022Yangyang, Gangwon, South KoreaImproved internal communication sytem, facility management and training system, reorganized manuals, VIP management and personalized service.
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Operations ManagerCentral Park Hotel / Hound Hotel Busan Station Jul 2020 - Dec 2021Busan, South KoreaMaximizing work efficiency by facilitating work sharing between departments. Maximized the work efficiency by establishing a one-person control system of front desk staff to minimizing expenses during covid era.Organized the company’s real-time information sharing system – utilizing Google documents, chatting application etcLinking information system - PMS, POS, CMS, RMS to interact each other.Obtaining and Maintaining Korea Tourism Organization quality certification – 3 star premier
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Senior SalespersonYoungsan Glonet Corp. May 2019 - Jul 2020Seoul, South KoreaPlant Department – working on the relocation of a tire factory from China to Pakistan. Specialized in reviewing and revising trade contracts.
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Front Desk Team LeaderThe White Hotel Jan 2018 - Feb 2019Pyeongchang County, Gangwon, South KoreaEscorted the Pyeong Chang winter Olympics press corps – communicating winter Olympics related schedules and updates, providing service and facility information, coordinating athletes’ accommodations.Manualize front desk task – Unify how employees respond to customers and equalize service standard.
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Heavy Vehicle Driver (1St Class), Korean↔Englsih Translator / InterpretorRepublic Of Korea Army May 2015 - Feb 2017Served as a driver & interpreter for U.S. military bases during joint training -
ChefJenolan Caves Jul 2014 - Jan 20154655 Jenolan Caves Road, Jenolan Caves, Blue Mountains Nsw, AustraliaBasic kitchen management – ordering ingredients, simple cooking -
In Room Dining Attendant & Special Dining Specialist - Cabana, Butler, Night Auditor (Trainee)One&Only Resorts Mar 2013 - Jan 2014Hayman Island Great Barrier Reef, 4801, AustraliaF&B, FO guest services -
F&B AttendantSheraton Hotels & Resorts Sep 2011 - Apr 201271 Seaworld Dr, Main Beach Qld 4217, AustraliaTerraces Restaurant (Commie & Captain)Taking reservation, Taking order, Managing station and tables, Managing POS, Billing, Recommendation and Promotion, Wine serviceIn Room DiningResponsible for delivering food, beverage and amenity as runnerBanquetTaking care of designated tables under procedurePool BarResponsible for taking care of food and beverage orders and guests’ requests -
Guest Relation OfficerShangri-La Hotels And Resorts Mar 2011 - May 2011Barangay Yapak, Boracay Island, PhilippinesFocused on providing extend guest service by providing information of facilities and activities, Korean and English translation, trained using Opera system to update guest profile and assisted to check-inInvolved to handle guests complain with Duty ManagerAssisted Concierge upon request by providing information of tourist attractions and organizing transportations -
Assistant Bartender, Banquet AttendantHanjin Shipping Dec 2010 - Jan 2011Freeport Zone, Subic, PhilippinesAssisted with short-term service assignments and served President Aquino at one of the eventsMainly served beverages to executives and invited guestsAttended training sessions for professional Banquet attendant -
European Fine Dining Restaurant ServerGrand Hyatt Apr 2010 - Jun 2010Han-Nam Dong, Yong-San Gu, Seoul, KoreaProvided service in the Hyatt’s JJ European Restaurant, a popular hotel venue, and assisted with every aspect of food and beverage service requested of me
Youngjun Chang Skills
Youngjun Chang Education Details
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International Hotel And Resort Management -
International Hospitality Management (Hotel Administration)
Frequently Asked Questions about Youngjun Chang
What company does Youngjun Chang work for?
Youngjun Chang works for Gold Coast Hotel Incheon
What is Youngjun Chang's role at the current company?
Youngjun Chang's current role is Hospitality Professional.
What is Youngjun Chang's email address?
Youngjun Chang's email address is yo****@****.edu.au
What schools did Youngjun Chang attend?
Youngjun Chang attended Blue Mountains International Hotel Management School, Enderun Colleges.
What are some of Youngjun Chang's interests?
Youngjun Chang has interest in Travelling, Playing Guitar And Piano, Boxing, Surfing, Singing.
What skills is Youngjun Chang known for?
Youngjun Chang has skills like Icdl, Cost Accounting, Restaurant Management, Front Office, Housekeeping, Food And Beverage, Property Management Systems, Hospitality Management, Hotels, Pre Opening, Financial Accounting, Hospitality.
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