With over ten years of experience in IT management and administration, I am passionate about optimizing systems and procedures, enhancing security and access control, and delivering excellent customer service. I currently work as the IT and Facilities Manager at Wowza Media, a leading provider of live and on-demand streaming solutions.In this role, I oversee and train the Help Desk team, maintain and update various systems and platforms, and manage the building and hardware maintenance. Some of the systems I work with include Linux, Windows, and Mac operating systems, Azure/Office 365, Google Workspace, Github, AWS iAM, Slack, 1Password, Intune, JAMF, ABM, and more. I have improved systems and process efficiencies, reduced areas of spend, ramped up better security setups, and more. I also hold certifications in Cybersecurity, Group Policy, and Customer Service. I am always eager to learn new skills and technologies, and to collaborate with other teams and stakeholders to achieve the best outcomes for the company.
Listed skills include Social Media, Salesforce.Com, Basic Html, Restaurant Management, and 19 others.