With over 13 years of experience spanning Automotive Warranty, Transportation, Finance, and Sales, I am a results-driven professional adept at managing warranty claims, resolving issues, and delivering exceptional customer experiences in fast-paced environments. Highly adaptable and detail-oriented, I excel in planning, scheduling, and establishing strong customer relations, consistently exceeding expectations. Skilled in negotiation, customer service, banking, sales, and document management, I hold a Bachelor's Degree in Business/Commerce. My proactive and creative approach, coupled with in-depth operational knowledge and strong interpersonal skills, enables me to foster productive relationships and achieve shared goals effectively. I take ownership of decisions and outcomes, demonstrating a passion for delivering exceptional customer service.